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HP Support

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HP Single-Function and Multifunction Printers - 'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing

This document is for all HP printers.
When printing photos, documents, or envelopes, the following error message displays on the printer control panel or on the computer:
'Paper Mismatch' or 'Paper Size Mismatch'
Follow the steps provided for either Windows or Mac to troubleshoot this error message.
Related links
If have tried all the preceding solutions in the order presented, and the issue is not resolved, try the following resource for more information.
Image:  HP Consumer Forums link
See what other customers are saying at HP Consumer Forums.

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Country: United States

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