This document is for the HP Photosmart Plus e-All-in-One Printer Series.
Americas and Asia Pacific (excluding China, India, and Japan)
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Western Europe
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Africa, CIS, Japan, and Middle East
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China and India
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Ink cartridge
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HP 564
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HP 364
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HP 178
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HP 862
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note:This video shows the HP Photosmart Plus e-All-in-One (B210a) printer. The outside of the printer might not look the same as your printer, but the steps are the same.
caution:Do not lift the latch next to the carriage to install the ink cartridges. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down to install the ink cartridges correctly.
note:Never turn off the printer when ink cartridges are missing. Make sure you replace any missing ink cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system.
caution:Make sure you remove the orange pull-tab and plastic wrap completely before you twist the orange cap in the next step. Otherwise, ink might leak from the ink cartridge. When you remove the plastic wrap, the paper label on the top of the ink cartridge tears slightly, which is necessary to properly vent the ink cartridge.
caution:Do not lift the carriage latch handle to install the ink cartridges. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down to install the ink cartridges correctly.
caution:Be careful not to bend the tab out more than 1.27 cm (0.5 in). Moving the tab too far might damage the ink cartridge or cause the tab to break off.