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Checking Ink Levels for HP Photosmart Plus (B209a, B209b, and B209c) All-in-One Printer Series

This document is for the HP Photosmart Plus B209a, B209b, and B209c All-in-One Printers.
You can check ink levels to determine how soon you might need to replace a cartridge. The ink level shows an estimate of the amount of ink remaining in the cartridges.
 note:
Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low-ink levels, consider having a replacement ink cartridge available to avoid possible printing delays. You do not need to replace ink cartridges until print quality becomes unacceptable.
Checking ink levels
Use one of the following methods to check ink levels in the cartridges.
 note:
If you installed a refilled or remanufactured cartridge, or a cartridge that was used in another printer, the ink level indicator might be inaccurate or unavailable.
Method one: Check the ink-level indicators on the control panel
  1. On the control panel Home Screen, touch the right arrow () to view more options.
    Figure : Home Screen
    Home Screen
  2. Touch Ink (). The control panel displays the estimated ink levels for each cartridge.
    Full color bars represent high ink levels, while color bars that are closer to the color shaped icons represent low ink.
    Figure : Estimated ink levels
    Estimated ink levels
  3. Touch OK to return to the menu screen.
  1. Open HP Solution Center:
    • Windows XP: Click Start, click All Programs, click HP, and then click HP Solution Center.
    • Windows Vista: Click the Windows icon (), click All Programs, click HP, and then click HP Solution Center.
    HP Solution Center opens in a new window.
  2. Click Settings ().
  3. In the Print Settings area, click Printer Toolbox. The printer Toolbox opens.
  4. Click the Estimated Ink Level tab. The estimated ink levels display in a graphic on the computer.
    Figure : Estimated ink level graphic
    Estimated ink level graphic
    The colored bars represent the ink levels in the corresponding cartridge. Full color bars represent high ink levels, while color bars that approach the bottom of the bar represent low ink.
Method three: Check the ink levels from the Printer Status Report
  1. On the control panel Home Screen, touch the right arrow () to view more options.
    Figure : Home Screen
    Home Screen
  2. Touch Setup ().
  3. Touch Tools.
  4. Touch Printer Status Report. The Printer Status Report prints.
  5. Examine the Ink Delivery System Information section of the report.
    The colored bars represent the ink levels in the corresponding cartridge. Full color bars represent high ink levels, while color bars that approach the left side of the bar represent low ink.
    Figure : Printer Status Report
    Printer Status Report
Visit HP SureSupply to check ink cartridge compatibility or purchase replacement ink cartridges.
  1. Go to the HP SureSupply website.
  2. Scroll to the bottom of the page, then make sure the country/region location is correct.
  3. Follow the on-screen instructions to order new ink cartridges or check ink cartridge compatibility with your printer.
Genuine HP ink cartridges can also be purchased from other retailers.
Consult the following table to identify the correct cartridges for your area.
Americas and Asia Pacific (excluding China, India, and Japan)
Western Europe
Africa, CIS, Japan, and Middle East
China and India
Ink cartridge
HP 564
HP 364
HP 178
HP 862

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Country: United States

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