A 'Carriage Jam' error message displays on the control panel. The print carriage, which holds the print cartridges, stalls against the left side of the product. A paper jam might have occurred previously.
You might also be experiencing one of the following symptoms:
The product will not print.
Printing stops unexpectedly.
note:These symptoms might be caused by other issues. The steps provided in this document will not resolve every issue that might cause these symptoms.