This document pertains to HP and Compaq Notebook computers with Windows 7 or Vista.
HP Support Assistant is a software program designed to help you keep your computer in working order, prevent potential problems from arising, and resolve problems quickly and easily. The program also provides valuable system information that you need when troubleshooting computer problems.
The features of HP Support Assistant are organized into four distinct groups, depending on the benefits they provide. The first three groups provide a variety of useful tips and tools to help you maintain, troubleshoot, and learn about your HP computer. The fourth group helps you get assistance for the problems you cannot solve on your own.
Maintain: Provides information about pending actions, including software updates, alerts, tips, and automated tune ups. HP recommends performing the actions as soon as they are recommended.
Troubleshoot: Provides information and resources related to diagnosing and repairing your computer. These troubleshooting resources are divided into categories, such as storage devices and audio/sound. HP periodically updates the categories and actions in each category to continuously provide you with more options.
Learn: Provides in-depth information on how to use your computer. You can also take free online classes from the HP web site, view Learning Centers stored on your computer, and view the specifications for your computer.
Get assistance: Provides a summary of the resources available to help you resolve problems by yourself, and offers options for contacting HP support agents for advanced technical assistance.
This document describes how to use the HP Support Assistant software to learn more about your computer and keep it running smoothly.