hp-support-head-portlet

Actions
Loading...

HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

HP Notebook PCs - Using Windows Passwords (Windows 7, Vista)

This document applies to HP notebook computers with Windows 7 and Windows Vista.
Using a password can protect your information from unauthorized use. However, using the incorrect password, or forgetting your password, can prevent you from accessing your computer. To promote security, you can set your computer to require that you enter a password before accessing files.
Multiple levels of password security are built into your HP computer:
  • Windows password: Using this password prevents unauthorized access to the operating system and programs.
  • Windows Administrator password (or an account with administrator privileges): Using this password allows you to access and change most, but not all, of the settings that affect other accounts.
  • Power-On password: Using this password provides additional protection if you use your computer in public places. If you lose your computer or it is stolen, the computer can only be opened by someone who knows the password.
  • DriveLock password: Using this password protects the data on your hard drive through encryption.
This document explains the levels of password security, how to set up passwords and power-on passwords, how to use DriveLock passwords, how to change passwords from the administrator account, and how to create and use a password reset disc.
What if you forget your password?
If you forget your password, make sure that you are entering the password correctly. Remember that passwords are case-sensitive; if the Caps Lock or Num Lock keys are turned on while you are typing your password, your password will not work (unless your password contains only capital letters and numbers). Turn off Caps Lock and Num Lock until you have successfully entered your password.
If the password still does not work, follow these steps to view your password hint:
  1. Press the enter key at the logon screen. The text The user name or password is incorrect displays.
  2. Click OK. The logon screen displays with the password hint directly beneath the Password field.
If you still do not remember your password, and you have created a password reset disc, insert your password reset disk. Click Reset password, and follow the on-screen instructions in the Password Reset Wizard.
You can now either log on as the administrator (assuming that you have set up an administrator account and you use an individual account), or you can reformat the hard drive and return the computer to its original configuration.
For information about password reset discs, see Creating and using a password reset disk.
Types of accounts and security
There are three types of accounts:
  • Standard User account can use most of the installed software, and can change OS settings that do not affect other accounts.
  • User account with administrator privileges has access to the computer and can change most, but not all, of the settings that affect all other accounts.
  • Administrator account has complete access to the computer and can change settings that affect all of the accounts and the security of the computer.
     note:
    The Administrator account does not exist in Windows Vista Starter, Windows Vista Home Basic, or Windows Vista Home Premium editions.
For security purposes, you should create and use two accounts: a standard account for normal, everyday use, and a different account with administrator privileges that is only used for installing and configuring applications. If a virus attacks the computer and tries to control the standard account, it can do little damage because the standard account cannot change any operating system settings. However, if you use an administrator account all the time, the same virus could do more damage because the administrator account can make changes to the operating system settings.
If you forget or lose one of these passwords, use one of the following methods to access the computer.
Methods for changing passwords
You can change your own user password or, if you have administrator privileges, you can reset a forgotten password.
Creating and using a password reset disk
To prevent getting locked out of your computer if you forget your password, you can create and use a password reset disk to log on to Windows. The reset disk can be a compact disc (CD) or a USB storage device.
Restoring your PC to original condition
In the event that you have lost all of your administrator account passwords, and you do not have a password reset disk available to change or restore the password, you will have to recover your computer. For detailed instructions, see HP Notebook PCs - Performing an HP System Recovery (Windows Vista) or HP PCs - Performing an HP System Recovery (Windows 7).

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...