This document pertains to HP Notebook PCs with Windows Vista.
HP Notebook PCs - Get Vista Support and Troubleshooting Help
Finding up-to-date help
HP provides help and support information in many ways: HP Help & Support on the hard drive of the PC, HP Total Care Advisor (U.S. only), custom support tools and the HP Support & Troubleshooting Web site. The Microsoft corporation also provides technical advice.
Help & Support on the PC
HP Help & Support on the hard drive is a set of documents and support tools, stored on the PC, and integrated with the Windows Help system. The information is always available and can be updated at your convenience. Any time you have a question about your PC, click the HP Help & Support icon on your desktop.
The help and support information on the hard drive can be updated by running the HP Update utility. On the HP Update panel, click Settings to specify when to update the information.
HP Total Care Advisor support tools on the PC
The HP Total Care Advisor (U.S. Only) is a collection of active support tools that monitor the operation of your hardware, and alert you to possible problems. and official HP solutions. To start, click the HP Total Care Advisor icon.
Support & Troubleshooting on HP Web site
Help and technical support for all HP products is always available at the Support & Troubleshooting page on the HP Web site at www.hp.com.
Technical Support on the Microsoft Web site
Windows Vista is a Microsoft product and is supported by an array of documents and tools on their Web site at www.microsoft.com.