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HP Customer Support

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  • Alert
    Need help after upgrading to Windows 10?

    Here are solutions to common problems seen after upgrading.

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    AC Power Cord Safety Recall and Replacement Program

     

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HP Notebook PCs - "0x0000010E" or "0x000000C1" Stop Error Message Appears on a Blue Screen When Using Applications Requiring Heavy Graphics Processing

The notebook PC may display a blue screen error when using an application requiring heavy graphics processing.
Resolving the STOP 0x0000010E blue screen error
If this issue occurs, please navigate to http://support.microsoft.com/?kbid=953026 and follow the instructions provided by Microsoft.
 note:
One or more of the links above will take you outside the Hewlett-Packard web site. HP does not control and is not responsible for information outside of the HP web site.

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United States

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