This document only pertains to HP and Compaq desktop computers that came with Windows Vista. It is NOT for HP notebook computers.
This document explains how to reset the computer to its original factory shipped state. This document is divided into sections based on the different ways of performing a System Recovery. Use one of the sections that best fits your needs. Please read ALL Caution statements before attempting a System Recovery!
note:It is important that you back up important files before recovering your computer. This HP recovery process also contains a backup feature you can use to backup your important data.
If your computer originally came with Windows XP and was upgraded to Vista, see Performing an HP System Recovery in Windows XP.