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    Need help after upgrading to Windows 10?

    Here are solutions to common problems seen after upgrading.

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HP Printers - Scan Using Full Feature HP Software (Windows 8)

This document explains how to scan using the full feature driver and HP Printer Assistant in Windows 8.
This document provides instructions on how to download and install the full feature driver, and how to scan using the full feature driver and HP software.
 note:
If you are not using the latest version of Windows 8, the information in this document might not match. You can get the latest version from the Microsoft Store.
Step 1: Check to see if HP software is installed
HP Scan software is part of the full feature software installation. Check to see if HP Printer Assistant is already installed on your computer.
  1. Turn on your computer.
  2. Search Windows for the name of your printer.
    • If your printer displays in the results, you are ready to begin. Go to Step 3: Scan with HP software to learn how to scan a photo or document, scan as editable text, scan to email, and scan a multi-page document into a single file.
    • If your printer does not display in the results, continue to the next step to get the latest HP software.
Step 2: Download and install the HP software
Download and install the full feature HP software from the HP Customer Support website.
  1. Turn on the printer.
  2. If your printer is connected to the computer with a USB cable, disconnect the cable from the printer.
  3. If prompted, select a method to identify your printer model, and then follow the on-screen instructions to go to the download page.
  4. Click Download next to the full feature driver (recommended), or click Basic Drivers for other driver options.
Step 3: Scan with HP software
With the full feature HP software installed, you can scan a photo or document, scan as editable text, scan to email, and scan a multi-page document into a single file.

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