hp-support-head-portlet

Actions
Loading...

HP Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

The Power and Resume Lights Blink (Paper Jam) for HP Officejet Pro 8000 (A809a) and 8000 Wireless (A809n) Printers

Issue
When you try to print, paper jams inside the printer, the printer stops printing, and the Power light and the Resume light () blink.
Important: You must follow these solutions in the order presented to resolve the issue.
The following video demonstrates how to clear a paper jam.
 note:
This video shows the HP Officejet Pro 8000 Printer series (A809), but the steps are the same for your printer.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: United States

hp-detect-load-my-device-portlet

Actions
Loading...