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Cleaning Print Cartridges

Introduction
The product allows for cleaning the print cartridges using the product control panel or HP software. Cleaning the print cartridges may solve print quality issues such as incomplete characters, missing dots, or missing lines in the output.
Cleaning print cartridges
Method one: Clean the print cartridges from the HP All-in-One control panel
To clean the print cartridges using the control panel of the product, use the following steps.
  1. Make sure letter, A4, or legal sized, unused white paper is loaded in the main tray.
  2. Press the Setup button () on the control panel of the product.
  3. Press the right arrow button () to select Tools, and then press OK.
  4. Press the right arrow button () to select Clean Cartridge, and then press OK.
  5. The product prints a page that can be recycled or discarded.
Method two: Clean the print cartridges using HP Solution Center
To clean the print cartridges using the HP Solution Center, use the following steps.
  1. Make sure letter, A4, or legal sized, unused white paper is loaded in the main tray.
  2. From the HP Solution Center, click Settings, and then click Printer Toolbox.
  3. Click the Device Services tab, and then click Clean the Print Cartridges.
  4. Follow the onscreen instructions until you are satisfied with the quality of the printed output, and then click Done.

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Country: United States