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Checking Ink Levels for HP Officejet 7000 (E809a), 7000 Special Edition (E809b), and 7000 Advantage (E809c) Wide Format Printer Series

This document is for the HP Officejet 7000 (E809a), 7000 Special Edition (E809b), and 7000 Advantage (E809c) Wide Format Printers.
You can check ink levels to determine how soon you might need to replace a cartridge. The ink level shows an estimate of the amount of ink remaining in the cartridges.
 note:
Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low-ink levels, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until print quality becomes unacceptable.
Checking ink levels
Use one of the following methods to check ink levels in the cartridges.
 note:
If you installed a refilled or remanufactured cartridge, or a cartridge that has been used in another printer, the ink level indicator might be inaccurate or unavailable.
  1. Open HP Solution Center:
    • Windows XP:
      Click Start, click All Programs, click HP, and then click HP Solution Center.
    • Windows Vista or Windows 7:
      Click the Windows icon (), click All Programs, click HP, and then click HP Solution Center.
    HP Solution Center opens in a new window.
  2. Click Settings ().
  3. In the Print Settings area, click Printer Toolbox. The printer Toolbox opens.
  4. Click the Estimated Ink Levels tab. The estimated ink levels display in a graphic on the computer.
    Figure : Estimated ink level graphic in the Toolbox
    Illustration of estimated ink levels
    The colored bars represent the estimated ink levels in the corresponding cartridge. Full color bars represent high ink levels, while color bars that approach the bottom of the bar represent low ink.
  1. Load plain white paper in the input tray.
  2. On the product control panel, press and hold the Cancel button () for 3 seconds, and then release.
    The status report prints.
    Figure : Printer status report
  3. Examine the ink-level indicators in the Ink Delivery System Information section of the report.
    Figure : Ink-level indicators on the Printer Status Report - Example of low black ink
    The colored bars represent the ink levels in the corresponding cartridge. Full color bars represent high ink levels, while color bars that approach the left side of the bar represent low ink.
To purchase cartridges or check cartridge compatibility for your printer, go to HP Home & Home Office Store (US only), and then click Ink Toner & Paper.
If you are located outside of the US, follow these steps to purchase cartridges using HP SureSupply.
  1. Scroll to the bottom of the page and make sure that the country/region location is correct.
Genuine HP cartridges can also be purchased from other retailers.
Which cartridges you use might depend on your country/region. Follow these steps to purchase cartridges or check cartridge compatibility for your printer using HP SureSupply.
  1. Scroll to the bottom of the page and make sure that the country/region location is correct.
 note:
For the United States only, go to the HP Home & Home Office Store.
Genuine HP cartridges can also be purchased from other retailers.
Consult the following table to identify the correct cartridges for your area.
Cartridges
The printing mechanism for this product involves a printhead and four cartridges. Review the following tables for printheads and cartridges that are compatible with your product.
Printhead
Description
Part number
Example
Printhead
CB326A
Cartridges
Cartridge
Region
Description
Black
The Americas
Europe
Middle East and Africa
Asia Pacific
HP 920 Black Officejet Ink Cartridge
Cyan
Europe
Middle East and Africa
Asia Pacific
HP 920XL* Cyan Officejet Ink Cartridge
The Americas
HP 920 Cyan Officejet Ink Cartridge
Magenta
Europe
Middle East and Africa
Asia Pacific
HP 920XL Magenta Officejet Ink Cartridge
The Americas
HP 920 Magenta Officejet Ink Cartridge
Yellow
Europe
Middle East and Africa
Asia Pacific
HP 920XL Yellow Officejet Ink Cartridge
The Americas
HP 920 Yellow Officejet Ink Cartridge

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