This document is for HP Deskjet Ink Advantage 4645, 4646, 4648, Officejet 4630, 4631, 4632, 4634, 4635, 4636, and 4639 e-All-in-One printers.
During printing, the printer stops feeding pages and the error message Paper Jam displays on the printer control panel. The control panel might also display a brief description of how to remove the jammed paper.
note:Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The following steps apply to both real and false paper jams.