HP ENVY 4500, HP Deskjet 3540 Printers - Wireless Printer Setup (Windows)

This document is for the following printers on a computer with Windows:

Printer Model
HP Deskjet Ink Advantage 3545 e-All-in-One Printer	HP ENVY 4504 e-All-in-One Printer
HP Deskjet Ink Advantage 3546 e-All-in-One Printer	HP ENVY 4505 e-All-in-One Printer
HP Deskjet Ink Advantage 3548 e-All-in-One Printer	HP ENVY 4506 e-All-in-One Printer
HP ENVY 4500 e-All-in-One Printer	HP ENVY 4507 e-All-in-One Printer
HP ENVY 4501 e-All-in-One Printer	HP ENVY 4508 e-All-in-One Printer
HP ENVY 4502 e-All-in-One Printer	HP ENVY 4509 e-All-in-One Printer
HP ENVY 4503 e-All-in-One Printer

To set up an HP printer on a wireless (Wi-Fi) network, connect the printer to the wireless network, then install the printer driver and software from the HP website from a computer with Windows. When prompted during the installation, select Wireless as the connection type.

Step 1: Prepare for installation

Before setting up the printer on your wireless network, gather the network name and password, and turn on your router, printer, and computer.

Gather the following items:
- Network name: The network name is the SSID (Service Set Identifier).
- Network password: The password might also be called the WEP key or WPA security passphrase.
- A computer connected to your wireless network
- Internet access: HP recommends broadband Internet access such as cable or DSL for software downloads, using Web Services, and getting printer updates.
Make sure the router and computer are turned on, and that the computer is connected to the same wireless network to which you want to connect the printer. Turn on the printer and place it close to the computer and within range of the router during the setup procedure.
Disconnect any USB or Ethernet cables from the printer.

Step 2: Connect the printer to the wireless network

The Wireless Setup Wizard provides an easy way to set up and manage the wireless connection to your printer.

On the printer control panel, press the Wireless icon , and then press the button next to Settings.
Press the down arrow to scroll to Wireless Setup Wizard, and then press OK.

The wizard searches for and displays a list of available networks.
Press the down arrow to scroll to the name of your network, and then press OK.

If the list does not contain your network name, you can enter it manually.
1. Press the down arrow to scroll to Enter New Network Name, and then press OK.
2. Press the down arrow to scroll to the appropriate letters or numbers on the on-screen keyboard.
  
  note:
  You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection fails.
3. When you finish entering the new network name, scroll to Done and press OK.
  
  The printer attempts to connect to the network.
When prompted, enter the WEP or WPA key.
1. Press the down arrow to scroll to the appropriate letters or numbers on the on-screen keyboard.
  
  note:
  You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection fails.
2. When you finish entering the WEP key or WPA key, scroll to Done and press OK to confirm.
  
  The printer attempts to connect to the network.

Step 3: Download and install the driver

Download and install the most current version of your printer’s full feature software from the HP website.

note:
If an Auto Wireless Connect screen displays during the installation, follow the on-screen instructions to connect and install the printer. Otherwise follow the steps in the HP Installer software to complete the connection and driver installation.

note:
As an alternative method to downloading the software, you can use the installation CD.

Go to 123.hp.com.
Enter your printer model number, and then click Begin.
Click Download, and then click Open, Save, or Run in any windows that display to download the driver to your computer.
Double-click the driver file in the browser downloads bar or in the Downloads folder on the computer to launch the driver installation.

Figure : Example of the HP driver file in a browser downloads bar

Figure : Example of the HP driver file in a computer Downloads folder
Follow the on-screen instructions to complete the connection setup and driver installation.
Return to the 123.hp.com page in your web browser to complete the printer registration and activation.

Frequently asked questions

Review these frequently asked questions on setting up the wireless network connection on your Windows computer.

Can I set up the wireless connection if I already installed the HP software and driver?

If you previously installed the software for a USB or Ethernet network connection, and now want to switch to a wireless connection, you can change the connection type with the HP software.

Open or search for the HP folder in your list of installed software programs, click the folder for your printer, then click the name of your printer.

The printer software opens.
Click Utilities, and then click Printer Setup & Software.
Click Connect a new printer, and then follow the on-screen instructions to set up the printer on your wireless network.

What if I do not know my wireless network name or password?

Go to HP Printers - Find Your Wireless WEP, WPA, WPA 2 Password (Windows) for methods to look up your network name and password information.

What if my printer is not found or listed during the installation?

Download and run HP Print and Scan Doctor

to automatically diagnose and resolve printer hardware and connection issues.

Use these recommendations and procedures to troubleshoot and avoid wireless connectivity issues.

Restart the printer and the computer: Restarting the computer and the printer can clear error conditions.
Confirm the printer connection and network name: On the printer, make sure the blue light next to the Wireless icon is on and steady. Open the Wireless network menu to make sure the printer is connected to the same network as your computer.
Move the printer and router closer together: Move the printer and the computer closer to your wireless router, to within 6 ft (1.8 m). Wireless signals are weaker at greater distances between the printer and the router.
Manually connect the printer to the network: Many HP printers have a Wireless Setup Wizard on the printer control panel network or wireless settings menus. Follow the on-screen instructions to connect the printer to the network.
Restart the router: If you are experiencing a slow or intermittent wireless connection, restart your router. Consult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router.
Check the router band setting: Many routers operate in both 2.4 GHz and 5.0 GHz frequency bands, but not all HP printers support both bands. Make sure the 2.4 GHz router band is turned on and broadcasting. If the router broadcasts separate network names (SSIDs) for each band, connect the printer to the 2.4 GHz band SSID.
Check your firewall software: Your firewall software might prevent the printer from accessing the computer. Accept or allow any firewall messages that display during the printer software download and installation. You can also configure the software to allow HP downloads and installations.
Check for obstructions between the printer and the router: Remove any metal objects between the printer, the computer, and the access point (router). Objects such as refrigerators or metal bookcases can interfere with wireless signals.
Check for other devices that emit radio and wireless signals: Move any devices that emit radio signals, such as microwaves and cordless telephones, farther away from the printer.
Set the IP address on the printer: Your printer can bypass automatic IP address assignment by DHCP and use any valid IP address you choose. Use the control panel menu to type an IP address that is valid for use on your local area network.

How do I reconnect my printer wirelessly?

If your printer disconnects from your wireless network after setup, if you changed your Internet service provider, or you purchased a new router, you can manually reconnect the printer to your network with the Wireless Setup Wizard on the printer.

On the printer control panel, press the Wireless icon , and then press the button next to Settings.
Press the down arrow to scroll to Wireless Setup Wizard, and then press OK.

The wizard searches for and displays a list of available networks.
Press the down arrow to scroll to the name of your network, and then press OK.

If the list does not contain your network name, you can enter it manually.
1. Press the down arrow to scroll to Enter New Network Name, and then press OK.
2. Press the down arrow to scroll to the appropriate letters or numbers on the on-screen keyboard.
  
  note:
  You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection fails.
3. When you finish entering the new network name, scroll to Done and press OK.
  
  The printer attempts to connect to the network.
When prompted, enter the WEP or WPA key.
1. Press the down arrow to scroll to the appropriate letters or numbers on the on-screen keyboard.
  
  note:
  You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection fails.
2. When you finish entering the WEP key or WPA key, scroll to Done and press OK to confirm.
  
  The printer attempts to connect to the network.

How do I set up my printer for Chromebook?

To set up your printer to print from a Chromebook, go to Setting Up and Printing on a Chromebook.

What if the HP Installer recommends to send the wireless settings to your printer?

If you install your driver within one to two hours after you first set up the printer, you might see a ‘Yes, send my wireless settings to the printer (recommended)’ option during the installation.

HP Auto Wireless Connect automatically connects your printer to your wireless network without cables or entering network name and password settings. Many HP printers use this method to connect, depending on your computer and network environment.

HP recommends this network setup method if it displays. If this method does not display, you can connect using another guided setup process.