hp-support-head-portlet

Actions
Loading...

HP Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

Replacing Printer Cartridges for HP ENVY 100 (D410) and ENVY 110 (D411) e-All-in-One Printer Series

Introduction
This document contains steps for replacing the cartridges.
Country/Region
The Americas
Europe
Middle East and Africa
Asia Pacific
Black cartridge
HP 60 Black
HP 300 Black
HP 121 Black
HP 818 Black
Color cartridge
HP 60 Tri-color
HP 300 Tri-colour
HP 121 Tri-colour
HP 818 Tri-color
Visit HP SureSupply to check ink cartridge compatibility or purchase replacement ink cartridges.
  1. Go to the HP SureSupply website.
  2. Scroll to the bottom of the page, then make sure the country/region location is correct.
  3. Follow the on-screen instructions to order new ink cartridges or check ink cartridge compatibility with your printer.
Genuine HP ink cartridges can also be purchased from other retailers.
The following video demonstrates how to replace a cartridge.
 note:
This video shows an HP ENVY 100 (D410a) printer, but the steps are the same for your printer.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.
Replacing the cartridges
Follow these steps to replace and align the cartridges.
 note:
The alignment process should begin automatically after replacing the cartridges.
Step one: Load paper
Whenever you install a new cartridge, the HP product prompts you to load paper so you can complete a cartridge alignment. Before you begin the alignment process, make sure that paper is loaded in the product.
Follow these steps to load paper in the product.
  1. Grasp the lip on the paper tray, and then pull the tray towards you to extend it.
    Figure : Grasp the lip on the paper tray and pull the tray out
    Image:  Grasp the lip of the paper tray.
  2. Slide the paper width guide to its outermost position.
  3. Insert the stack of paper into the input tray with the short edge forward and the print side down.
  4. Push the stack of paper all the way forward, and then adjust the paper width guide so that it rests against the edge of the paper.
    Figure : Push the paper forward in the input tray
    Illustration:  Push the paper forward in the input tray.
  5. Push the tray forward to close it.
Step two: Replace the cartridge
Follow these steps to replace one or both of the cartridges.
  1. Press the Power button () to turn on the product, if it is not already turned on.
  2. Open the access door. The carriage moves to the center of the product. Wait until the carriage is idle and silent before continuing.
    Figure : Open the access door
    Illustration: Open the access door.
  3. Lift the lid on the cartridge slot to release the cartridge, and then pull the cartridge out of the slot to remove it.
    Figure : Lift the lid on the cartridge slot and remove the cartridge
    Illustration: Lift the lid on the cartridge slot.
  4. Remove the new cartridge from its packaging, and then pull the pink pull tab to remove the plastic tape.
    Figure : Pull the pink pull tab
    Illustration:  Pull the pink pull tab.
     caution:
    Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
    Figure : Do not touch the contacts or nozzle
    Graphic:  Do not touch the contacts or nozzle.
  5. Hold the cartridge at a slight upward angle with the cartridge contacts facing the rear of the product, and then slide the cartridge into the empty slot.
     note:
    Insert the color cartridge in the slot on the left. Insert the black cartridge in the slot on the right.
    Illustration: Slide the cartridge into the empty slot.
  6. Close the lid on the cartridge slot to secure the cartridge into place.
    Figure : Close the lid on the cartridge slot
    Illustration:  Close the lid on the cartridge slot.
  7. Repeat the previous steps to install the other cartridge, if necessary.
  8. Close the access door.
    Figure : Close the access door
    Illustration: Close the access door.
Step three: Align the cartridges
After replacing the cartridges, the alignment process should begin automatically. The product prints an alignment page. If the alignment process does not begin automatically, use one of the following methods to align the product.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: United States

hp-detect-load-my-device-portlet

Actions
Loading...