hp-support-head-portlet

Actions
Loading...

HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

HP Printers - Installing a Mac Printer Driver Using Apple Software Update

This document is for HP printers that have drivers available through Apple Software Update and Mac computers with macOS 10.12 Sierra and OS X 10.11 El Capitan, 10.10 Yosemite, 10.9 Mavericks, 10.8 Mountain Lion, and 10.7 Lion.
Install the best available HP print driver and software on your Mac using Apple Software Update. Before installing the software, turn on the printer and make sure it is connected to the computer you want to print or scan from, either with a USB cable or through your local Wi-Fi or wired network.
See the Frequently asked questions in this document for more information, including how to scan using this driver.
 note:
Where is the download button? Your HP drivers automatically download and install through Apple Software Update, but if you want to manually download drivers, go to HP Printer Drivers for macOS and OS X Mavericks and later (in English) or HP Printer Drivers for OS X Mountain Lion and OS X Lion (in English) on the Apple support site.
To install the HP driver through Apple Software Update, create a new print queue on the Mac.
  1. Click the Apple menu, then click System Preferences.
  2. Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.
    Figure : Example of the Printers & Scanners window
     Example of the Printers & Scanners window
  3. Check if the name of your printer displays in the Printers list. Do one of the following steps, depending on if the printer is listed or not.
    • If your printer is listed, remove and re-add the printer to confirm communication and to make sure the correct driver is used. Click the name of your printer, then click the minus sign to delete the printer. Once the printer is removed, click the plus sign , click Add Printer or Scanner, click the name of your printer, then continue to the next step.
    • If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, then continue to the next step.
    • If your printer is not listed in the Add Printer or Scanner window, make sure the printer is connected to the Mac with a USB cable, or that it is on the same wired or wireless network as your Mac. See the Frequently asked questions in this document to resolve connection issues, try to add the printer again, then continue to the next step.
  4. Click the Use or Print Using menu, then select the name of your printer.
    Figure : Select the name of your printer in the Use menu
    Select the name of your printer in the Use menu
     note:
    Selecting a Generic driver option from the Use menu can result in limited printer functionality.
  5. Click Add to add the printer to the list.
  6. Close the System Preferences window.
  7. Try to print, scan, or fax, depending on your printer functionality.
  • If you can print, scan, or fax, you installed the driver and can now use your printer.
  • If you cannot print, scan, or fax, see the Frequently asked questions on scanning issues and methods, driver support information, and to troubleshoot printer connection issues.
Frequently asked questions (FAQs)
Review these frequently asked questions about installing and using HP print and scan drivers installed through Apple Software Update.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...