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HP Printers - USB Printer Setup (Mac)

This document is for HP printers and Mac computers.
Set up your HP printer for a USB cable connection to a Mac computer. To get the most supported features from a USB connected printer, install the full feature HP driver.
Step 1: Prepare for the printer setup
Check requirements to prepare for the USB connection setup and driver installation.
  1. Confirm the following requirements and items before you begin:
    • The printer is turned on and in a ready state.
    • Obtain a USB cable less than 3 m (9 ft 10 in) in length.
    • There is an available USB port on your computer: If you connect through a USB hub or docking station, the printer might not receive enough power to properly operate.
  2. Disconnect the printer USB cable from the computer. Do not reconnect the cable until prompted during the driver installation step.
Step 2: Install the driver and set up the connection
Install the best available driver to set up a USB connected printer. Depending on your printer and operating system version, a full feature driver download or the HP Easy Start guided installation app is available to download, or install the driver through Apple Software Update.
  1. Go to 123.hp.com, enter your printer model, and then click Begin. Depending on your printer and operating system version, the guided driver installation app HP Easy Start downloads, or you are redirected to the HP Software and Driver Downloads page to install the full feature driver.
     note:
    When the Install screen displays, make sure HP Scan or HP Easy Scan is selected if your printer has a scanner to enable full scan functionality.
    • If HP Easy Start downloads, follow the on-screen instructions to open the download file to start the setup. When prompted to choose a connection type, select USB. You do not need to complete the remaining steps in this section if the setup is successful.
    • If Easy Start fails or your printer is not listed on 123.hp.com, continue with these steps to install a driver from the HP website.
  2. Go to HP Customer Support - Software and Driver Downloads, enter your printer model, if prompted, and then confirm the operating system version is correct.
  3. Under Driver-Product Installation Software, click Download next to HP Easy Start or the full feature driver, depending on the option that displays, and then open the HP Easy Start file or the HP .dmg file in the Downloads folder or browser bar to begin the installation.
     note:
    If Installing a Mac Printer Driver Using Apple Software Update displays instead of a download button, click Learn more to read steps to install the print driver through Apple Software Update.
  4. When prompted by the installer to choose a printer connection option, select USB.
  5. On the Install screen, make sure HP Scan or HP Easy Scan is selected if your printer has a scanner to enable full scan functionality.
  6. When prompted by the installer, click Add Printer to create a print queue on the Mac.
    The Add window opens.
  7. Click the name of your printer, click the Use or Print Using menu, select the name of your printer in the pop-up menu, and then click Add.
     note:
    Selecting a Generic driver option from the Use menu can result in limited printer functionality.
    Figure : Select your printer name in the Use menu in the Add window
    Select your printer name in the Use menu in the Add window
  8. Return to the HP installer to complete the installation.
  9. Try to print, scan, or fax, depending on your printer functionality.
Frequently asked questions
Review this list of frequently asked questions about installing and using a USB-connected HP printer with a Mac computer.

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