hp-support-head-portlet

Actions
Loading...

HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

HP Officejet 8600 Printers - 'Printer Failure' Message (Might Include '0x61xxxxxx')

This document is for the following HP printers:
HP OfficeJet 8600 Series Printer
HP Officejet Pro 8615 e-All-in-One Printer
HP Officejet Pro 8630 e-All-in-One Printer
HP Officejet Pro 8600 e-All-in-One Printer (N911a)
HP Officejet Pro 8616 e-All-in-One Printer
HP Officejet Pro 8640 e-All-in-One Printer
HP Officejet Pro 8600 Plus e-All-in-One Printer (N911g)
HP Officejet Pro 8620 e-All-in-One Printer
HP Officejet Pro 8650 e-All-in-One Printer
HP Officejet Pro 8600 Premium e-All-in-One (N911n)
HP Officejet Pro 8625 e-All-in-One Printer
HP Officejet Pro 8660 e-All-in-One Printer
HP Officejet Pro 8610 e-All-in-One Printer
A Printer Failure error message displays on the printer control panel, and the printer does not print. This message might also include an error code such as 0x610000f6 or 0x61xxxxxx (where each 'x' can be any letter or number).
Example message that includes an error code
Example message that does not include an error code
Printer Failure
Printer Failure
There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP. 0x610000f6
There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP.
The solution to these errors depends on if the message you are experiencing includes an error code. Select from the following message types for steps to resolve the issue.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...