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HP PCs - Using Bluetooth Devices (Windows 10, 8)

This document pertains to HP and Compaq computers with Windows 10 and Windows 8.
 note:
Depending on your version of Windows, some graphics and information in this document might vary slightly.
Bluetooth wireless technology provides short-range Wi-Fi communications that replace the physical cable connections that traditionally link electronic devices, such as printers, audio devices, and computers. Some examples include:
  • Sharing pictures with other Bluetooth devices nearby.
  • Sending files to a Bluetooth printer.
  • Transferring files to nearby Bluetooth computers.
  • Listening to music on a Bluetooth headset.
Bluetooth networking comes pre-installed in some HP and Compaq computers. If it was not pre-installed, you can add it to your computer by installing Bluetooth hardware. Installing Bluetooth hardware can be as simple as inserting a Bluetooth USB dongle into an open USB port and waiting for Windows to detect and set up the new hardware.
Figure : Bluetooth USB dongle
A  USB Bluetooth dongle
Connecting Bluetooth devices in Windows
Before you can use a Bluetooth device, you must establish a Bluetooth connection.
View the following video (in English) to learn more about connecting Bluetooth devices.
Use the following steps to establish a connection:
  1. In Windows, search for and open Bluetooth settings.
    The PC and devices window opens.
  2. On the PC and devices window, click the Bluetooth toggle switch to turn it On.
    Figure : Bluetooth tab in the PC and devices window
    PC and devices window with Bluetooth tab selected
    Windows searches for Bluetooth devices.
    If Windows cannot find your device, check the suggestions in Tips for finding a Bluetooth device.
  3. Click the Bluetooth device you want to add from the list, and then click Pair.
    Figure : Pair button in the Manage Bluetooth devices window
    Manage Bluetooth devices window with Pair button selected
  4. If the device you are adding does not require verification, Windows adds the device automatically. Skip to step 6 to continue.
    However, some Bluetooth devices require verification before you can add them.
    If the device requires verification, a window displays with a pairing code. On the device you are adding, follow the on-screen instructions to verify that the code matches.
    Figure : Bluetooth pairing code
    The pairing code for Bluetooth
  5. Immediately check for an authorization message on the device to which you are connecting.
    If you are adding a phone, you might need to open the phone and select Yes, and then, depending on which type of phone you are adding, you might then need to enter a pairing code.
    If you are connecting to another computer, you might see a message in the notification area in the lower-right corner of Windows desktop, prompting you to allow access. You must allow access before another window displays where you can type the pairing code.
    Figure : Example of an authorization message when connecting to a computer with Windows
    An authorization message when connecting to a computer running Windows
     note:
    If you get an error message that the device was not added because of an authentication error, you might not have typed the pairing code quickly enough. Click Try Again. Windows generates another pairing code for you to type into the device.
  6. Wait while Windows configures the device.
  7. To make sure the device finished installing correctly, search Windows for Devices and Printers and click on Devices and Printers.
  8. Look in the Devices and Printers window for the device you added.
    Figure : Devices and Printers window
    Open Devices and Printers window
  9. To use the device you added, select it, click Connect using, and then click Direct connection or Access point, depending on the device.
    Figure : Connect using Direct connection selection in the Devices and Printers window
    Tthe Devices and Printers window with the Direct connection selection in Connect using tab
    Your computer now has an established Bluetooth connection.
Using Bluetooth to transfer photos from your phone
Use the following steps to transfer pictures from a Bluetooth phone or other Bluetooth enabled computer:
  1. On the Windows desktop, click the Bluetooth icon in the notification area, and then click Receive a File.
    Figure : Receive a File selection
    Receive a File selected for a photo transfer
    Bluetooth File Transfer waits for a connection.
    Figure : Waiting for a connection
    Waiting for a connection in Bluetooth File Transfer window
  2. On your phone or other computer, connect to the computer using Bluetooth and send a file.
    The computer receives the file. If prompted, click Next.
    Figure : File is being received
    File is being received under Bluetooth File Transfer window
  3. Click Browse to select a folder on the computer to save the file, and then click OK.
  4. Click Finish to save the file to the selected folder.
    Figure : Save the file to this location
    Save the file to this location window
    The photos have been transferred to your computer.
Connecting Bluetooth devices
Using Bluetooth to send files from your computer with Windows to another computer or phone
Complete the following steps to send files from your computer to another computer or phone using Bluetooth.
  1. Open the Windows Desktop.
  2. Click the Bluetooth icon in the notification area, and then click Send a File.
    Figure : Send a File selection
    Send a File selected
  3. Select the computer or phone where you want to send the files.
    Figure : Select where to send your files
    Selecting where to send your files
  4. Click Browse, then navigate to the folder containing a file you want to send. Select the file, then click Open.
    Figure : Browse window
    The Browse window for sending a file
  5. Click Next.
    Figure : Select the files to send
    Select the files to send in Bluetooth File Transfer window
    The computer sends the file to the phone or other computer.
  6. When the file is transferred, click Finish.
    The files have been transferred to your computer.
Connecting to a Bluetooth printer or device
The computer can be connected to a Bluetooth device or printer.
  1. Install the printer software that comes with the Bluetooth printer. See the printer User Guide for instructions.
  2. During the printer installation, the computer prompts you to select how the printer is connecting. Select the Bluetooth option.
  3. Finish the printer installation.
  4. Double-click the Bluetooth icon in the taskbar.
  5. In the menu bar, click Open Settings.
  6. On the COM Ports tab, find the Bluetooth serial port and write down the name of the port, such as COM5.
  7. Close the Bluetooth Settings window.
  8. Search Windows for Devices and Printers and click Devices and Printers.
  9. Right-click the icon for the Bluetooth printer and select Properties.
  10. On the Ports tab, click the box next to the port name you wrote down, and then click OK. This enables access to the printer via the Bluetooth serial port.
  11. Test the printer by printing from any application or file.
Adding the Bluetooth icon to the notification area
To add the Bluetooth icon to the notification area in the lower right so you can quickly add a device or change Bluetooth settings, complete the following instructions:
  1. In Windows, search for and open Change Bluetooth settings.
  2. On the Bluetooth Settings screen, click the box next to Show the Bluetooth icon in the notification area, and then click OK.
    Figure : Show the Bluetooth icon in the notification area selection in the Bluetooth Settings window
     Bluetooth Settings window with the Show the Bluetooth icon in the notification selection
  3. The Bluetooth icon displays in the notification area.
Tips for finding a Bluetooth device
If Windows cannot detect the Bluetooth device, check the following items:
  • Make sure that Bluetooth is turned on and set to be discoverable on the device. When a device is set to be discoverable, it uses radio signals to broadcast its location to other Bluetooth devices and computers.
    • A device such as a wireless mouse or a keyboard might have a button on it that you need to push.
    • A device such as a Bluetooth mobile phone might have a setting in the menu that you need to select to turn on Bluetooth so the device can be discovered.
       note:
      If you do not know how to set your device to be discoverable, check the information that came with your device or go to the manufacturer’s website.
      • A device such as computer might need to have the Discovery setting turned on. To turn on Discovery in Windows, search for and open Change Bluetooth settings.
        The Bluetooth Settings window opens.
      • In the Discovery area on the Options tab, click Allow Bluetooth devices to find this PC, and then click OK.
        Figure : Allow Bluetooth devices to find this PC selection in the Bluetooth Settings window
        Bluetooth Settings window with Allow Bluetooth devices to find this PC selected
  • Make sure the device is turned on, is not low on battery power, and is not in sleep mode.
  • Make sure the device is within wireless range of your computer, usually within six to nine feet. If you are not sure if the device is in range, move it closer to your computer, or put the device and computer in the same room.
  • Make sure there are no other devices interfering with the wireless device, such as microwave ovens, cordless phones, or other wireless devices.
  • If your computer uses an external Bluetooth adapter, make sure the adapter is attached and installed, and is working correctly.
  • If Bluetooth is integrated in your computer, especially a notebook computer, make sure the Bluetooth radio transmitter is turned on. Many notebook computers have a button to turn the transmitter on and off. If you are not sure how to turn it on, check the information that came with your computer or go to the manufacturer's website.

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