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    Need help after upgrading to Windows 10?

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HP Deskjet, ENVY, Officejet, and Photosmart Printers - The HP Printer Fails to Install or Function on a Network with ZoneAlarm Free Firewall 10.2.047

Issue
The HP printer fails to install or function over a network with ZoneAlarm Free Firewall running. An error message might display on the computer or the printer indicating that there is a problem with the setup, connection, communication, or other product function.
Solution
Follow these steps to change your network profile to 'Trusted' in the ZoneAlarm Free Firewall 10.2.047 software.
  1. Click the ZoneAlarm Free Firewall icon in the task bar or the shortcut on the Desktop.
  2. In the Firewall area, click View Details.
  3. Click View Zones.
  4. Click the network to which you intend to connect, or have already connected your HP printer.
  5. Click Edit.
  6. Click the Zone drop-down menu, and then click Trusted.
  7. Click OK. The Firewall Settings window opens again, indicating your network is Trusted.
  8. Click OK. The HP printer is now functional over the network connection.

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