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HP Support

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HP Printers - Fatal Error 'MSI.MSI_BPD_Scan' Displays During HP Software Installation in Windows

This document is for HP printer software installations in Windows for all HP LaserJet printers and for all HP inkjet printers released in 2009 or earlier.
While installing the HP software, a 'Fatal error during installation' or 'Error_Install_Failure' message displays with 'MSI.MSI_BPD_Scan' in the error message or in the log files.

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Country: United States

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