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HP Deskjet 2510, 2515, 2529 - Cannot Scan or Error Displays While Scanning

This document is for HP Deskjet 2510, 2511, 2512, 2514, Deskjet Ink Advantage 2515, 2516, 2520hc and Deskjet Ultra Ink Advantage 2529 All-in-One printers, and computers with Windows 10, Windows 8, Windows 7, Windows Vista or OS X v10.10, v10.9, and v10.8.
When scanning a document, a The HP Deskjet series was not found error message displays on the computer.
To resolve this issue, review troubleshooting steps for your operating system.
Additional resources
If the resources in this document fail to fix this issue, then try these additional resources for further assistance:
  • Search the HP forums for your scanning error and ask the community for a solution if a solution cannot be found.
  • Go to the Contact HP page to find more options for service and support.

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