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    Need help after upgrading to Windows 10?

    Here are solutions to common problems seen after upgrading.

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A 'Computer Not Found' or 'Connection Error' Message Displays for HP Photosmart 5520 e-All-in-One and HP Deskjet Ink Advantage 5520 e-All-in-One Printer Series

This document is for the Photosmart 5520 e-All-in-One and HP Deskjet 5520 e-All-in-One printer series.
When you try to scan from the HP printer control panel to the computer, a 'Computer not Found' or a 'Connection Error' error message displays, and the printer cannot scan.
HP's Wireless Printing Center
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Visit HP's Wireless Printing Center. Find information on preparing a wireless network, setting up the printer, and reconfiguring your system.
If you have tried all of the preceding solutions in the order presented, and the issue is not resolved, try the following resource for more information.
HP Consumer Forums
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See what other customers are saying at the HP forums.

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