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HP Printers - 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error Message Displays

This document is for HP Inkjet printers.
While trying to print, a 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure' error message, or an error message with numbers and letters (an alphanumeric code) displays on the printer control panel or the computer. For example, 'Error 0xc18a0001' or 'B8000094' might display on the printer control panel or on the computer. The numbers and letters vary. Some begin with ‘0x…’ while others begin with a ‘B’ or ‘C,’ but they are usually preceded by the word ‘Error.’
There are many variations of 'Problem with Printhead,' 'Printer Failure,' or 'Ink System Failure' error messages and alphanumeric codes. These steps guide you to the right troubleshooting document for your error.

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Country: United States

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