HP Notebook PCs - Error Message Appears Stating Catalyst Control Center Is Not Supported
This issue pertains to the HP Envy 15-1000 Notebook PC series, HP Envy 15-1100 Beats Limited Edition Notebook PC series and the HP Envy 15-1100 Notebook PC series.
An error message appears after the Windows loads stating:
The Catalyst Control Center is not supported by the driver version of your enabled graphics adapter. Please update your ATI graphics driver, or enable your ATI adapter using the Displays Manager
This issue occurs after upgrading the ATI graphics driver on the Envy 15.
Download and Install DisplayLink Software
This issue is caused by a conflict between the ATI graphics driver and an older version of the DisplayLink software when using a USB dock with the notebook.
To resolve this issue, download and install the latest version of the DisplayLink USB Display Driver for HP Media Docking Station.
Prefer to troubleshoot on your own?
Country: United States