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HP Photosmart e-All-in-One Printer Series (B110 and D110) - Unable to Connect to a Wireless Network When Using WEP Encryption and Shared Key Authentication

Issue
When you attempt to connect wirelessly to a network with WEP encryption and Shared Key Authentication, the product fails to connect. A wireless test report might indicate that the connection failed due to MAC filtering.
Solution
Follow the steps below in the order presented to resolve the issue.
Step one: Restart the router and the e-All-in-One
  1. Turn off the router. Check with the router manufacturer for instructions on how to turn off the router.
     caution:
    Do not reset the router.
  2. Press the Power button () to turn off the product.
  3. Turn on the router.
  4. Wait 30 seconds.
  5. Press the Power button () to turn on the product.
Step two: Open your router's configuration utility
Select your operating system, and then follow the instructions to open your router’s configuration utility manually.
The following steps might vary depending on your router’s manufacturer. Use the following steps as a guide to configure your network settings.
 note:
HP recommends that you secure your network with WPA or WPA2 wireless security, if your router and network devices support it.
  1. Locate the wireless configuration settings using the router’s configuration utility.
  2. Locate the router’s Authentication Type settings, and then change the Authentication type to Auto or Open.
  3. Click Save, and then close the configuration utility.
Step four: Restore your product's network default settings
Follow these steps to restore your product's network default settings.
  1. Touch the Wireless button () on the front of the product.
  2. Touch the Right Arrow button to select Wireless Settings, and then touch OK.
  3. Touch the Right Arrow button to select Restore Network Defaults, and then touch OK.
  4. Select Yes to confirm your selection, and then touch OK.
Step five: Connect to the wireless network
Select your operating system, and then follow the steps to connect your product to the wireless network.

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