hp-support-head-portlet

Actions
Loading...

HP Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

A 'Connection Error' or 'No Computer Detected' Error Message Displays during Scanning for HP Officejet Pro 8500A (A910) e-All-in-One Series Printers

This document is for the Officejet Pro 8500A (A910) e-All-in-One printer series.
When you try to scan, a 'No Computer Detected' or 'Connection Error ' message displays and the scan fails.
 note:
Some of the following solutions require you to restart the computer. Consider bookmarking this page on your Web browser, so that you can reference it after restarting the computer.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Prefer to troubleshoot on your own?

Consumer Community

Consumer Community

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now >

Enterprise Business Community

Enterprise Business Community

Join HP's community of business and IT professionals to help solve problems, exchange ideas, and learn best practices from your peers. Worldwide discussions in English. Visit now >


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: United States

hp-detect-load-my-device-portlet

Actions
Loading...