hp-support-head-portlet

Actions
Loading...

HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

A 'Connection Error' or 'No Computer Detected' Error Message Displays during Scanning for HP Officejet Pro 8500A (A910) e-All-in-One Series Printers

This document is for the Officejet Pro 8500A (A910) e-All-in-One printer series.
When you try to scan, a 'No Computer Detected' or 'Connection Error ' message displays and the scan fails.
 note:
Some of the following solutions require you to restart the computer. Consider bookmarking this page on your Web browser, so that you can reference it after restarting the computer.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
United States

hp-detect-load-my-device-portlet

Actions
Loading...