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HP Officejet 6500A e-All-in-One Printer Series - Setting Up the All-in-One to Send and Receive Faxes

Introduction
This document describes how to set up the product to send and receive faxes.
Before you begin
Before you set up your fax service, make sure that you have performed these actions:
  • Installed the cartridges
  • Loaded U.S. Letter or A4-size paper in the paper tray
  • Have the telephone cord and adapter ready (if provided) that came in the box with the product
IMPORTANT! Check the following table for your country/region. If the list includes your country/region, go to the corresponding Web site for setup information. If the list does not include your country/region, follow the instructions provided in this document.
Country
Web site
Austria
www.hp.com/at/faxconfig
Belgium (Dutch)
www.hp.be/nl/faxconfig
Belgium (French)
www.hp.be/fr/faxconfig
Denmark
www.hp.dk/faxconfig
Finland
www.hp.fi/faxconfig
France
www.hp.fr/faxconfig
Germany
www.hp.de/faxconfig
Ireland
www.hp.ie/faxconfig
Italy
www.hp.it/faxconfig
Norway
www.hp.no/faxconfig
Netherlands
www.hp.nl/faxconfig
Portugal
www.hp.pt/faxconfig
Spain
www.hp.es/faxconfig
Sweden
www.hp.se/faxconfig
Switzerland (French)
www.hp.ch/fr/faxconfig
Switzerland (German)
www.hp.ch/de/faxconfig
United Kingdom
www.hp.uk/faxconfig
Step one: Connect the product to the phone line
Depending on the type of phone line you have, use one of the following methods to connect the phone cord to the product.
  • Connect the phone cord to a dedicated phone line: Use this method if you have a separate phone line on which you receive no voice calls, and you have no other equipment connected on that phone line.
  • Connect the phone cord to a shared phone line with a distinctive ring service: Use this method if you share the phone line with another device and the phone line has a distinctive ring service.
  • Connect the phone cord to a shared phone line with an answering machine: Use this method if you receive both voice calls and fax calls on the same phone number, and you also have an answering machine that answers voice calls at that phone number.
     caution:
    If you do not use the supplied phone cord to connect from the phone wall jack to the product, you might not be able to fax successfully. This special phone cord has only two copper wires. Replace any four-wire cords with a two-wire cord. If you have the cord that shipped with the fax and it is long enough, use that cord.
    Figure : Two-wire phone cord
    Image of two-wire phone cord
    Figure : Four-wire phone cord
    Image of four-wire phone cord
Choose one of the following connection types.
Step two: Set the fax sound volume
Follow these steps to set the volume of the fax ringer.
  1. On the product control panel, touch the Right Arrow () to display the second navigation screen.
  2. Touch the Setup icon ().
  3. Touch Fax Setup, and then touch Basic Fax Setup.
  4. Touch the Down Arrow (), and then touch Fax Sound Volume.
  5. Touch Soft, Loud, or Off.
Step three: Set the fax header
Follow these steps to create the header that prints on faxes you send.
  1. On the product control panel, touch the Right Arrow () to display the second navigation screen.
  2. Touch the Setup icon ().
  3. Touch Fax Setup, and then touch Basic Fax Setup.
  4. Touch Fax Header. An on-screen keyboard and numeric keypad displays.
  5. Using the touch keypad, type your name or company name in the Enter your name: field, and then touch Done.
  6. Using the touch keypad, type your fax number in the Fax Number field, and then touch Done.
    .
Step four: Run a fax test
Run a fax test to make sure that the fax is set up correctly.
  1. On the product control panel, touch the Right Arrow () to display the second navigation screen.
  2. Touch the Setup icon ().
  3. Touch the Down Arrow (), and then touch Tools.
  4. Touch the Down Arrow (), and then touch Run Fax Test. The product prints a fax test report.
  5. Touch OK.
  6. Check the fax settings listed in the report to make sure that the settings are correct. A blank or incorrect fax setting can cause problems faxing.
     note:
    If the test fails, review the report for more information about fixing the problem.

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Country: United States

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