The product fails to send or receive faxes over a cable modem.
HP designs its products specifically for use with traditional analog phone services. HP cannot guarantee that HP products work if connected to a cable modem.
This information is provided as a courtesy to help troubleshoot issues related to faxing over a phone line with a cable modem. Contact your cable service provider to make sure they support faxing over a phone line with a cable modem, or to discuss setup options.
A cable modem is a type of network bridge that provides bi-directional data communication via radio frequency channels on a cable television infrastructure (CATV). Cable modems take advantage of the high bandwidth of a cable television network to deliver broadband Internet access in the form of cable Internet.