HP Customer Support
HP Notebook PCs - Touchpad Sensitivity and Cursor Issues on Certain Models
This document pertains to the HP Envy 13-1000 Notebook PC series and HP Envy 15-1000 Notebook PC series.
The Synaptic TouchPad Field has some response issues when using one finger to mouse and another finger to click. It has a tendency to move inaccurately. The sensitivity settings impact scrolling and other finger gestures, and may exhibit a jumpy cursor.
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