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HP Notebook PCs - What if Product Specifications For Your Notebook Are Not Available On The Web?

This document pertains to HP and Compaq notebook computers.
The product specification sheet is a listing of hardware components and software applications that are pre-installed on a computer. This information is helpful when you want to update hardware drivers or purchase new components. Product Specification Sheets are available for most but not all computer models.
 note:
To find a Product Specification list and any other product specific information, you must know the Product Number for the computer. For information on finding the product number, see How Do I Find My Model Number or Product Number?.
  • Product Specs are available on website only for original region/country:
    All support information on the HP website is organized by model. Most models are sold and supported by country or region. Information or documents for a model sold in one region may not be available when searching on the web from a different region. That means, if you bought a notebook when you were traveling in a different country, you may not be able to find information on that model when you get back home. In most cases, if you use the country selector (flag and country / region name) at the bottom of the HP home page to select the country where the computer was sold, you can then find model specific information, including the product specification.
  • Product Specs are available on the web if:
    • A major outlet store or distributor ordered a large number of computers to be built with a predefined hardware configuration.
    • The Model Number ends with two letters; example (ENVY 14-1155ca or 14-1160se, Pavilion dv7-1444us or dv7-1448dx, Mini 110c-1130EK or 110c-1147NR).
  • Product Specs are not available on the web if:
    • The computer was special ordered from HP, or only a few computers were built with a custom hardware configuration, a spec sheet is not available.
    • The Model Number ends with CTO (Custom To Order); example (Envy 17t-1000 CTO, Mini CQ10-100 CTO, TouchSmart tm2t-1000 CTO, Pavilion tx2000z CTO).
Use the product spec information stored on your PC
The information needed to update software drivers and applications is stored electronically on the computer. The information needed to order replacement hardware parts is available on the HP PartSurfer portion of the web site. To find the information, use one or more of the following tools.
For future reference, you may want to print the pages of information when they are displayed.
Common reasons for searching for the Specification Sheet
The following table provides information on why you would search for product specifications.

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