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Continuous Pages of Strange or Garbled Characters Print in Windows

This document is for HP printers that are set up to print from computers using Windows.
Communication issues between a computer running a Windows operating system and your HP printer might result in pages of garbled text that look like gibberish, or nonsense, or the letters could be scrambled. The text might include a partial page or a full page of random or unrecognizable letters and numbers. This issue is not related to ink or print quality. Do not perform common print quality troubleshooting steps, such as cleaning the printheads.
Figure : Example of garbled or scrambled text in a printout
Image: Example of garbled or scrambled text in a printout
 note:
Some of the following steps require restarting the computer. Consider bookmarking or printing this page for ease of reference.
Contacting HP for service in all countries/regions except Asia Pacific.
If you have completed all the preceding steps and are still experiencing a problem, service the product.
Determine if your product is in warranty or out of warranty. If you need help determining your product’s warranty status, go to HP’s Warranty Check Tool.
  • If your product is in warranty, Contact HP to obtain service.
  • If your product is out of warranty, Contact HP to find an authorized service provider or to setup service (fees might apply).

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Country: United States