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HP Support

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HP PCs - CD/DVD Drive Is Not Detected (Windows 7)

This document applies to HP computers with Windows 7.
When you try to burn or read a disc, nothing happens or an error stating that the drive cannot be found appears in the CD/DVD burning software.
Use one of the following sections that best describes your situation:

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Prefer to troubleshoot on your own?

Consumer Community

Consumer Community

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Enterprise Business Community

Enterprise Business Community

Join HP's community of business and IT professionals to help solve problems, exchange ideas, and learn best practices from your peers. Worldwide discussions in English. Visit now >


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Country: United States

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