HP Support

hp-contact-secondary-navigation

Actions
Loading...

hp-share-print-widget

Actions
Loading...

hp-concentra-wrapper

Actions
Loading...

CD/DVD Drive Is Not Detected (Windows 7)

This document applies to HP computers with Windows 7.
When you try to burn or read a disc, nothing happens or an error stating that the drive cannot be found appears in the CD/DVD burning software.
Use one of the following sections that best describes your situation:

hp-online-communities

Actions
Loading...
Consumer Community

Consumer Community

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now >

Enterprise Business Community

Enterprise Business Community

Join HP's community of business and IT professionals to help solve problems, exchange ideas, and learn best practices from your peers. Worldwide discussions in English. Visit now >


Contact HP

Contact HP

Let HP help you find the answer or identify a service location. Contact us >

Country: United States