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HP Notebook PCs - Connecting to a 3G WWAN network with Connection Manager 3.x

Wireless Wide Area Network (WWAN) is a wireless connection to the Internet that is achieved with the use of cellular technology. WWAN is different from Wireless Local Area Network (WLAN) because it offers a wider range of connectivity to the Internet and uses different hardware. With WWAN, you can browse the Internet, check your e-mail, and connect to a Virtual Private Network (VPN) from anywhere within the regional boundaries of your cellular provider. Cellular providers, such as AT&T, Verizon, and Sprint, offer WWAN service for a monthly fee.
To use your WWAN-capable notebook, you will need:
WWAN service plan purchased from a cellular provider
Contact your cellular provider to find out more about their WWAN plans and monthly rates.
Sim card (for AT&T and Sprint customers only)
There are special S cards and cellular provider packages that are needed for international customers.
HP Connection Manager program
If your cellular provider has a proprietary connection utilities to connect to the WWAN, please disregard this document and follow the instructions from your cellular provider.
If you have a problem with your WWAN connection after reading this document, please contact your cellular provider for further assistance.
When setting up your WWAN, you will:
Troubleshooting the WWAN signal
Signal strength may be low indoors, and especially in interior rooms without windows.
If you are experiencing low signal strength or there is no WWAN signal, and you are not in an interior room, you should do the following:
  1. Make sure HP Connection Manager’s provider settings has the correct provider selected. This information is displayed in HP Connection Manager.
    If you have the wrong provider, click the Mobile Broadband tab, Provider settings, and then click Select Provider. Choose your current cellular provider from the list of providers.
  2. After selecting your cellular provider, wait for the device to re-load the new Code Division Multiple Access (CDMA) firmware.
    See the section titled Create a profile and connect to an unlisted cellular provider on this page.
  3. For Global System for Mobile Communications (GSM) networks such as AT&T and Sprint, make sure an activated S card is inserted in the notebook. You should obtain an activated S card from your cellular provider when you purchase a WWAN plan.
    A non-activated S card will not show any network signal strength status.
If the signal strength is still low, check with your cellular provider to verify that there are no antenna or profile issues.

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