the update requires certain hardware or software that is not installed on your computer (examples: keyboard replaced with a non-HP keyboard or Microsoft .NET software is not installed),
the computer does not meet a certain minimum hardware or software requirement (examples: 4 GB minimum memory, 200 MB free disk space, or .NET version 2.0 required and 1.0 is installed) .
HP Customer Support
HP and Compaq Desktop PCs - HP Update Error: Your system does not meet the minimum requirements for this update. Update has been cancelled (9996)
The following error occurs while attempting to install an update from HP:
Your system does not meet the minimum requirements for this update. Update has been cancelled (9996).
Figure : Error message
The error displays when ...
Usually, this error indicates the update is not needed for your computer and it should not be installed.
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