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HP Support

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HP Notebook PCs - "BugCheck 8086" Error Message Appears on Blue Screen

This document pertains to HP Notebook PCs with Windows Vista.
Understanding the BugCheck 8086 blue screen error
The notebook PC may intermittently display the following blue screen windows serious error:
Error message: BugCheck 8086, {0, 0, 0, 0}
Download and install Intel Matrix Storage Manager (SP39222)
To resolve this issue, download and install Intel Matrix Storage Manager, VERSION: 8.0.0.1039 Rev. A (SP39222) or later. You may do so by going to www.hp.com and searching for SP39222.
For more information on downloading and installing drivers for your HP notebook computer, refer to the Locating HP Software, Drivers, and BIOS Updates in Vista support document.

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Country: United States

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