The product does not pick up or feed paper from the main paper tray, and the control panel might display an 'E' message.
How to print a self-test report
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note:For the purposes of these troubleshooting steps, use only 10 to 25 sheets of plain white, unused paper.
note:If you find obstructions in the paper path, skip to the section on cleaning the rollers.
note:You need to use 10 to 25 sheets of paper only for purposes of these troubleshooting steps. When the issue is resolved, you can resume loading paper according to the paper tray capacity specifications for your product.
note:Make sure that all the paper in the stack is the same size and type and free from rips, dust, wrinkles, and curled or bent edges.
note:You must exit the Properties dialog box to apply your changes.