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A 'Paper Jam' Message Displays for HP Officejet Pro K8600 and K8600dn Color Printers

Issue
The product stops printing and the error message 'Paper Jam' displays on the computer.
The Paper Jam light on the product might also turn on or blink to indicate a paper jam.
    Figure : Paper Jam light on the product
    Graphic: Paper Jam light on the product
  1. Paper jam light
IMPORTANT: You must follow these steps in the order presented to resolve the issue.

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Country: United States