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HP Notebook PCs - Troubleshooting Error Messages on a Blue Screen that may Occur During Startup or Boot (Windows XP)

There are many reasons that a computer does not startup or boot into the Windows operating system. If your computer will not start or boot, you will see or hear symptoms to indicate the general area of the problem. If you are not sure what the problem is, see Overview of How to Troubleshoot Problems When a Computer Does Not Start Up or Boot Properly.
Startup Symptom: Computer displays a blue screen or continually re-starts
Use this document if the LED lights glow or you hear the sound of a fan or hard drive spinning, and the HP or Compaq logo displays briefly, but then the notebook stops responding and displays a blue screen. In some cases, the computer may be operating in Windows but suddenly crash and stop responding. In most cases, an error message is displayed on the blue screen, the computer does not respond to commands typed on the keyboard, and it is necessary to press and hold the power button for 15 seconds or more, to turn off the computer.
The most common cause of this problem is conflicting instructions from multiple programs or drivers. Installing a new program that is not compatible with the hardware or another program may cause a blue screen error.
DO THIS FIRST - Perform a hard reset
If a PC suddenly fails to boot properly, you should perform a hard reset as the first procedure.
  1. Disconnect all peripheral devices and remove all USB devices and media cards. You want to test the computer not the accessories!
  2. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at least 15 seconds.
  3. Reconnect the AC power adapter (but do not connect the battery), Press the Power button, Look for glowing LEDs near caps lock and num lock keys, and Listen for sounds of a disk drive and fan turning.
Actions to take after performing hard reset
Search Web for Specific Error Message

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