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HP Designjet Printers - A Printer Receives But Does Not Plot
An HP DesignJet printer/printer does not plot anything. Print files have been sent, the HP DesignJet printer/printer flashes busy and receiving, then it just stops and returns to a ready state.
The HP DesignJet printer/printer has received information, but it does not understand it so it is ignored. There are several things that can cause this:
Specific to PostScript (TM) capable HP DesignJet printer/printers. In PostScript mode, any non-PostScript information (HP-GL, HP-GL/2, RTL, ASCII data, etc) will be discarded and ignored. If the software package does not send a Printer Job Language (PJL) string to enter HP-GL/2, the printer will not know what to do with the file.
note:If PostScript is the issue, there are two ways to get the printer to work properly:1. Change the default language on the front panel. PRINTER SETUP/LANG = xxxx. Choose AUTOMATIC or the specific language you are sending.2. In a network environment where a mixture of languages are in use, send a PJL command to enter the proper language through the software or network.
Communication problems - the cable is loose, not well-shielded, or is over 10 feet in length (recommended Centronics maximum length), the cable is pinned out incorrectly.
To prove functionality perform the PostScript demonstration, and the HP-GL/2 demonstration prints.
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Country: United States