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HP Color LaserJet 9500 Series Printer - Control Panel Menus

Introduction
This document provides information about the printer control panel. It explains how to use the printer's Help system, print a menu map, and change control panel options. It explains the options on all of the control panel menus, and provides details about how to improve print performance by using print mode and optimize settings.
Understanding the panel menus
It is possible to perform most routine printing tasks from the computer by using the printer driver or software program. These two methods are the most convenient method to control the printer. See the Help files in the software program or printer driver for more information.
It is also possible to control the printer by changing settings at the printer control panel. Use the control panel to gain access to printer features not supported by the program or printer driver.
 note:
Printer-driver settings override control panel settings. Software-program settings override both printer driver settings and control panel settings.
Some menus or menu items appear only if certain options are installed. For example, the DUPLEX menu item appears only if a duplexer is installed in the printer. The Quick Copy and Stored Job features both require that an optional hard disk is installed in the printer.
This document contains information about the menus listed in the following table. Users typically use the first three menus (Retrieve Job, Information, and Paper Handling). Administrators and service technicians use the other menus (Configure Device, Diagnostics, and Service), which can be protected by use of a personal identification number (PIN).
Menu
Explanation
Retrieve Job
Use the Retrieve Job menu to see the jobs stored on the device. User and job name list the jobs.
Information menu
Use the Information menu to see the printable menu map and other information pages.
Paper Handling
Use the Paper Handling menu to set media type (and size if not detected) for each printer tray.
Configure Device
Administrators use the Configure Device menu to set defaults, I/O ports, diagnostics, and resets.
Printing submenu
Print Quality submenu
System Setup submenu
I/O submenu
Resets submenu
Diagnostics
Administrators use the Diagnostics menu to perform tests grouped by print quality, jam clearance, and isolation of field-replaceable parts.
Printing the control panel menu map
The control panel menu map shows the menus that are used by all users while protecting the menus that are used only by administrators.
To print a control panel menu map
  1. Press (Select) to open the menus.
  2. Use (Up button) or (Down button) to scroll to INFORMATION, and press (Select).
  3. Use (Up button) or (Down button) to scroll to PRINT MENU MAP, and press (Select). The menu map prints.
To print a control panel menu map (shortcut)
Press "21" on the control panel numeric keypad.
Navigating the control panel menus
Use the following steps to open, navigate among, and close the control panel menus.
  1. Press (Select) to open the menus.
  2. Use (Up button) or (Down button) to scroll to the desired menu, and then press (Select) to select it. Depending on the menu, it might be necessary to repeat this step to select a submenu.
  3. Use (Up button) or (Down button) to scroll to the desired item, and then press (Select) to select it.
  4. Use (Up button) or (Down button) to scroll to the desired value, and then press (Select) to select it. An asterisk (*) appears next to the selection in the display, indicating that it is now the default.
  5. At any time, use (Back button) to back up one level in the menu tree or to clear a numeric value.
  6. Press Pause/Resume to close the menus.
Changing a control panel menu setting
  1. Press (Select) to open the menus.
  2. Use (Up button) or (Down button) to scroll to the desired menu, and then press (Select) to select it. Depending on the menu, it might be necessary to repeat this step to select a submenu.
  3. Use (Up button) or (Down button) to scroll to the desired item, and then press (Select) to select it.
  4. Some items provide a list of values to choose from. For these, use (Up button) or (Down button) to scroll to the desired value, and then press (Select) to select it. For items that require a numeric value, use the numeric keypad to type the value, and then press (Select) to select it. An asterisk (*) appears next to the selection on the display, indicating that it is now the default.
  5. At any time, use (Back button) to back up one level in the menu tree or to clear a numeric value.
  6. Press Pause/Resume to close the menu.
 note:
Printer-driver settings override control panel settings. Software program settings override both printer-driver settings and control panel settings. If it is not possible to open a control panel menu or use an item, it is either not an option for the printer or the network administrator has locked the function (if this is the case, the control panel reads "ACCESS DENIED MENUS LOCKED"). See the network administrator.
Retrieve Job menu
This menu provides a list of the stored jobs in the printer and access to all the job storage features. It is possible to print or delete these jobs at the printer control panel. (See the user reference guide for information about printing and storing print jobs.)
 note:
If no private, stored, quick copy, or proof-and-hold jobs are on the printer hard disk or in random-access memory (RAM), the message "NO STORED JOBS" appears when the menu is selected.
The following table lists the settings and possible values.
Item
Explanation
USER 1 (X1)
USER 2 (X2)
USER 3 (X3)
USER 4 (X4)
USER 5 (X5)
USER 6 (X6)
Use this item to see the job names for the selected user name. The (X1) notation indicates the number of stored print jobs for that user.
<USER NAME>
ALL PRIVATE JOBS
JOB 1
JOB 2
JOB 3
JOB 4
Use this item to select which print jobs to work with. Select the ALL PRIVATE JOBS option to see a list of all the print jobs for that user that require a PIN.
<JOB NAME>
PRINT
DELETE
Use this item to print or delete the selected job.
If a job requires a PIN to be printed, (Lock) appears next to the PRINT command, and a PIN must be provided. If a job requires a PIN to be deleted, (Lock) appears next to the DELETE command, and a PIN must be provided.
If PRINT is selected, the printer provides a prompt to specify the number of copies to print (1 to 32,000).
Information menu
This menu contains printer information pages that give details about the printer and its configuration. To print an information page, scroll to the desired page and press (Select).
The following table lists the settings and possible values.
Item
Explanation
PRINT MENU MAP
Generates a menu map that shows layout and current settings of the control menu items.
The printer backs up one screen to "SET FRONT TO BACK" when the page is completed.
PRINT CONFIGURATION
Generates a page that provides details about the current configuration of the printer.
The printer returns to the online "READY" state when the page is completed.
PRINT SUPPLIES STATUS
Generates a page that shows the number of pages remaining for each supply in the printer.
The printer returns to the online "READY" state when the page is completed.
SUPPLIES STATUS
Shows a scrollable list of supplies and the status of each supply on the control panel.
The printer returns to "READY" when the menu is exited.
PRINT FILE DIRECTORY
Generates a directory page that contains information for all installed mass-storage devices. The directory page does not include information for the printer read-only memory (ROM).
The printer returns to the online "READY" state when the page is completed.
PRINT USAGE
Generates a page that contains information that could be used for cost accounting. This item is available only if a hard disk is installed.
The printer returns to the online "READY" state when the page is completed.
PRINT DEMO
Generates a demonstration test page that describes printer features.
The printer returns to "READY" when the menu is exited.
PRINT PCL FONT LIST
Generates a typeface list of all Printer Command Language (PCL) fonts available on the printer.
The printer returns to the online "READY" state when the page is completed.
PRINT PS FONT LIST
Generates a typeface list of all PostScript ®) (PS) fonts available on the printer.
The printer returns to the online "READY" state when the page is completed.
Paper handling menu
When paper-handling settings are correctly configured at the control panel, it is possible to print by choosing the type and size of media in the printer driver or software program.
The following table lists the settings and possible values.
Item
Values
Explanation
TRAY <N>
TYPE=*ANY TYPE
*ANY
PLAIN
PREPRINTED
LETTERHEAD
TRANSPARENCY
PREPUNCHED
LABELS
BOND
RECYCLED
LIGHT
HEAVY
CARD STOCK
GLOSSY
HEAVY GLOSSY
TOUGH PAPER
ENVELOPE
SER TYPE X
Use this item to specify the type of media in each tray. Substitute the tray number for <N>.
TRAY <N>
SIZE=*ANY SIZE
*ANY SIZE
LETTER
LETTER ROTATED
LEGAL
EXECUTIVE
11X17
12X18
A3
A4
A4 ROTATED
A5 B5(ISO)
B5(JIS)
B4(JIS)
EXECUTIVE(JIS)
DPOSTCARD(JIS)
BK
16K
ENVELOPE #10
ENVELOPE
MONARCH
ENVELOPE C5
ENVELOPE DL
ENVELOPE B5
CUSTOM
ANY CUSTOM
Use this item to set the paper size for tray 1, tray 2, tray 3, and tray 4 (if installed). Substitute the tray number for <N>.
NOTE
ENVELOPE #10, ENVELOPE MONARCH, ENVELOPE C5, ENVELOPE DL, and ENVELOPE B5 appear for tray 1 only.
TRAY <N>CUSTOM
UNIT OF MEASURE
X DIMENSION
Y DIMENSION
This message appears when the custom switch is in the CUSTOM position and CUSTOM has been selected from the list of media sizes.
The values listed are available in a pop-up menu from which either millimeters or inches can be chosen as the unit of measure, the X and Y dimensions of the custom paper size can also be chosen.
Configure Device menu
The Configure Device menu contains all of the administrative functions.
Printing submenu
Some items in this menu are available in a software program or the printer driver (if the appropriate printer driver is installed). Printer-driver and software-program settings override control panel settings.
The following table lists the settings and possible values.
Item
Values
Explanation
COPIES=1
1 to 32,000
Set the default number of copies by specifying any number from 1 to 32,000. Use the numeric keypad to specify the number of copies.
NOTE
It is best to set the number of copies in the printer driver or software program. (Printer-driver and software-program settings override control panel settings.)
DEFAULT PAPER TYPE=PLAIN
PLAIN
PREPRINTED
LETTERHEAD
TRANSPARENCY
PREPUNCHED
LABELS
BOND
RECYCLED
LIGHT
HEAVY
CARD STOCK
GLOSSY
HEAVY GLOSSY
TOUGH PAPER
ENVELOPE
USER TYPE X
This value is used only if no paper type was sent with the job.
Set the default type for which media to print on if no type is selected for the print job.
DEFAULT PAPER SIZE=LETTER
LETTER
LETTER
ROTATED
|LEGAL EXECUTIVE
11X17 12X18
A3
A4
A4 ROTATED
A5 B5(ISO)
B5(JIS)
B4(JIS)
EXECUTIVE(JIS)
DPOSTCARD(JIS)
BK
16K
ENVELOPE #10
ENVELOPE
MONARCH
ENVELOPE C5
ENVELOPE DL
ENVELOPE B5
CUSTOM
ANY CUSTOM
This value is used only if no paper size was sent with the job.
Set the default size for which media and envelopes to print on if no size is selected for the print job. (The item name changes from media to envelope when scrolling through the available sizes.)
DEFAULT CUSTOM PAPER SIZE
UNIT OF MEASURE
X DIMENSION Y
DIMENSION
Use this item to set a custom paper size for any of the installed trays. This menu only appears when the selected tray custom switch is in the “custom” position. Select the X and Y dimensions of the custom paper size by using the ruler labels in the trays.
PAPER DESTINATION=STANDARD OUTPUT BIN
STANDARD
OUTPUT
FACE UP
OPTIONAL BIN
Use this item to configure the output media bin destination. Only the installed bins appear on the menu.
DUPLEX=OFF
OFF
ON
This item appears only when a duplexer is installed. Set the value to ON to print on both sides (duplex) or OFF to print on one side (simplex) of a sheet of paper.
NOTE
It is best to set the duplex option in the printer driver or software program. (Printer-driver and software-program settings override control panel settings.)
BINDING=LONG EDGE
LONG EDGE
SHORT EDGE
Use this item to change the binding edge for duplex printing. The menu item appears when a duplexer is installed in the printer and DUPLEX=ON. (See the user reference guide for more information about the binding edge.)
NOTE
It is best to set the binding layout in the printer driver or software program. (Printer-driver and software-program settings override control panel settings.)
OVERRIDE A4/LETTER=NO
YES
NO
Use this item to print on letter-size media when an A4 job is sent but no A4-size media is loaded in the printer (or to print on A4-size media when a letter job is sent but no letter-size media is loaded in the printer).
MANUAL FEED=OFF
OFF
ON
Use this item to feed the media manually from tray 1 rather than automatically from another tray. When MANUAL FEED=ON and tray 1 is empty, the printer goes offline when it receives a print job. The message "MANUALLY FEED [PAPER SIZE]" then appears on the control panel.
COURIER FONT=REGULAR
REGULAR DARK
Use this item to select the version of Courier font to use:
  1. REGULAR is the internal Courier font available on the HP LaserJet 4 series and later printers.
  2. DARK is the internal Courier font that is available on the HP LaserJet III series printers. Both fonts are not available at the same time.
WIDE A4=NO
YES
NO
The Wide A4 setting changes the number of characters that can be printed on a single line of A4 media.
  • YES: Up to 80 10-pitch characters can be printed on one line.
  • NO: Up to 78 10-pitch characters can be printed on one line.
PRINT PS ERRORS=OFF
ON
OFF
Select ON to print the PS error page when PS errors occur.
APPEND CR TO LF=NO
YES
NO
Select YES to append a carriage return to each line feed encountered in backward-compatible PCL jobs (pure text, no job control). Some environments, such as UNIX (R), indicate a new line by using only the line feed control code. Use this option to append the required carriage return to each line feed.
PCL submenu
Gain access to this submenu through the Printing submenu. Some items in this menu can be opened in a software program, or in the printer driver (if the appropriate printer driver is installed). Printer-driver and software-program settings override control panel settings.
The following table lists the settings and possible values.
Item
Values
Explanation
FORM LENGTH
60
Sets vertical spacing from 5 to 128 lines for the default media size. Type the value by using the numeric keypad.
ORIENTATION
PORTRAIT
Use this item to select default page orientation.
NOTE
It is best to set the page orientation in the printer driver or software program. (Printer-driver and software-program settings override control panel settings.)
FONT SOURCE
INTERNAL
SOFT
SLOT 1
SLOT 2
SLOT 3
INTERNAL: Internal fonts.
SOFT: Permanent soft fonts.
SLOT 1,2,or 3: Fonts stored in one of the three (dual inline memory module) DIMM slots.
FONT NUMBER
0-999
The printer assigns a number to each font and lists them on the PCL font list. The font number appears in the Font # column of the printout.
FONT PITCH=10.00
0.44 to 99.99
Use the numeric keypad or (Up button) and (Down button) to specify a value. This item might not appear, depending on the font selected.
FONT POINT SIZE=12.00
4.00 to 999.75
Use the numeric keypad or (Up button) or (Down button) to specify a value. This item might not appear, depending on the font selected.
SYMBOL SET=PC-8
PC-8
Select any one of several available symbol sets at the printer control panel. A symbol set is a unique grouping of all the characters in a font. PC-8 or PC-850 is recommended for line-drawn characters.
APPEND CR TO LF=NO
YES
NO
Select YES to append a carriage return to each line feed encountered in backward-compatible PCL jobs (pure text, no job control). Some environments, such as UNIX, indicate a new line by using only the line feed control code. Use this option to append the required carriage return to each line feed.
Print Quality submenu
Some items in the Print Quality submenu can be opened in a software program, or in the printer driver (if the appropriate printer driver is installed). Printer-driver and software-program settings override control-panel settings.
The following table lists the settings and possible values.
Item
Values
Explanation
ADJUST COLOR
-6 to +6
Modify high-density and low-density halftone settings for each color.
SET REGISTRATION
PRINT TEST PAGE
SOURCE
ADJUST TRAY 1
ADJUST TRAY 2
ADJUST TRAY 3
ADJUST TRAY 4 (if installed)
Use this item to set the printed image at the center of a single-page or duplexed print job. The PRINT TEST option prints a test page. Use the SOURCE option to print a test page from all trays or from specified trays. Use the ADJUST TRAY X options to adjust the image alignment using values between -20 and +20.
PRINT MODES
ANY
PLAIN
PREPRINTED
LETTERHEAD
TRANSPARENCY
PREPUNCHED
LABELS
BOND
RECYCLED
COLOR
LIGHT<75 g/m2
HEAVY 105-163 g/m2
CARDSTOCK>164 g/m2
GLOSSY 75-105 g/m2
HEAVY GLOSSY
TOUGH PAPER
ENVELOPE
Use this item to associate modes with individual media types in order to optimize print quality. The print mode can be changed only in this menu option at the control panel. The default value for each media type is AUTO, which utilizes the optimum mode for each media type.
See the user reference guide for a complete list of supported media types.
NOTE
If the print mode is changed, be sure to change it back to the default when finished printing in that mode. Some settings shorten the life of some supplies, such as the fuser, and might cause other failures or jams.
OPTIMIZE
TRANSFER UP 1
TRANSFER UP 2
TRANSFER DOWN 1
TRANSFER DOWN 2
LEADING EDGE UP
LEADING EDGE DOWN
REDUCE BACKGROUND
TRANSFER
CLEANING PASS
IMAGE GHOSTING
FILM OFFSET
MORE ITB CURRENT
LESS ITB CURRENT
MORE T2 CURRENT
LESS T2 CURRENT
RESTORE OPTIMIZE
Use this item to optimize a number of engine parameters for all jobs rather than by media type. Each item can be set to OFF or ON. The default value of each item is OFF. The RESTORE OPTIMIZE option resets all options to the factory default position (OFF).
CALIBRATE NOW
None
Select CALIBRATE NOW to start a printer calibration.
System setup submenu
Items in the system setup menu affect the printer function. Configure the printer according to printer needs.
The following table lists the settings and possible values.
Item
Values
Explanation
JOB STORAGE LIMIT=32
1 to 100
Specifies the number of jobs that can be stored on the printer hard-disk accessory.
JOB HELD TIMEOUT=OFF
OFF
1 HOUR
4 HOURS
1 DAY
1 WEEK
Sets the amount of time that quick copy, proof and hold, private, and stored jobs are kept before being automatically deleted from the queue.
SHOW ADDRESS
AUTO
OFF
Defines whether or not the printer IP address appears on the control panel with the "READY" message. If AUTO is selected, the IP address of the device is shown if the device is connected to a network.
OPTIMUM SPEED/COST
AUTO
SPEED
COST PER PAGE
Controls how the engine switches from color mode to monochrome mode. AUTO switches intelligently between modes based on the job being printed. SPEED increases print speed but is not as efficient when switching modes. COST PER PAGE slows print speed but is the most cost-effective option for switching modes.
TRAY BEHAVIOR
USE REQUESTED TRAY
MANUALLY FEED PROMPT
DUPLEX BLANK PAGES
Use this item to specify the behavior of the trays. Each of the options opens its own submenu:
USE REQUESTED TRAY
  • The printer does not automatically select another tray when it is indicated that a specific tray should be used.
  • The printer pulls media from another tray if the specified tray is empty.
MANUALLY FEED PROMPT
  • A prompt is provided to insert media and press (Select) before printing begins.
  • UNLESS LOADED. A prompt is provided only if tray 1 is empty.
DUPLEX BLANK PAGES
  • The printer does not print blank second sides of duplexed pages. This option increases printer performance. This option is not applicable to ANY , LETTERHEAD , PREPRINTED , and PREPUNCHED media types.
  • The printer prints the second side of all pages.
POWERSAVE TIME=1 HOUR
1 MINUTE
15 MINUTES
30 MINUTES
60 MINUTES
90 MINUTES
2 HOURS
4 HOURS
Use this item to set how long the printer remains idle before it enters PowerSave mode. PowerSave mode offers the following advantages:
  • Minimizes the amount of power consumed by the printer when it is idle.
  • Reduces wear on the printer electronic components (Turns off the display backlight).
The printer automatically exits PowerSave mode when a print job is sent, a control panel button is pressed, a paper tray is opened, or any door is opened.
NOTE
PowerSave turns off the backlight on the display, but the display is still readable.
PERSONALITY=AUTO
AUTO
PCL
POSTSCRIPT
Use this item to select the default printer language (personality). Possible values are determined by which valid languages are installed in the printer. Normally, the printer language should not be changed (the default is AUTO). If it is changed to a specific printer language, the printer does not automatically switch from one language to another.
CLEARABLE WARNINGS=JOB
ON JOB
Use this item to set the amount of time that a clearable warning appears on the printer control panel.
  • ON: Warning messages appear on the control panel until (Select) is pressed.
  • JOB: Warning messages appear on the control panel until the end of the job from which they were generated.
AUTO CONTINUE=ON
ON
OFF
Use this item to determine how the printer reacts to errors.
  • ON: If an error prevents printing, the message appears and the printer goes offline for 10 seconds before returning online.
  • OFF: If an error prevents printing, the message remains on the display, and the printer does not print until (Select) is pressed.
NOTE
To stop printing when an installed stapler accessory is out of staples, set AUTO CONTINUE=OFF.
SUPPLIES LOW=CONTINUE
CONTINUE
STOP
Use this item to determine how the printer functions when sensors report a low-supply situation.
  • CONTINUE: The printer continues to print while the "SUPPLIES LOW" message appears.
  • STOP: The printer goes offline and waits for further action.
JAM RECOVERY=AUTO
AUTO
ON
OFF
Use this item to determine how the printer functions when a jam occurs.
  • AUTO: The printer automatically selects the best mode for the printer jam recovery (usually ON ). This is the default setting.
  • ON: The printer automatically reprints pages after a jam is cleared.
  • OFF: The printer does not reprint pages following a jam. Printing performance might be increased with this setting.
RAM DISK=AUTO
AUTO OFF
Use this item to determine how the RAM disk is configured. This item appears only if no optional hard disk is installed and the printer has at least 8 megabytes (MB) of memory.
  • OFF: The RAM disk is disabled.
NOTE
If the setting is changed from OFF to AUTO, the printer automatically reinitializes when it becomes idle.
LANGUAGE=ENGLISH
Includes all languages in the list.
When scrolling through the language values, LANGUAGE=should be updated so it is presented in the highlighted language.
Output Setup submenu
The Output Setup submenu appears when the printer has a 3,000-sheet stapler, 3,000-sheet stapler/stacker, or multifunction finisher attached.
The following table lists the settings and possible values.
Item
Values
Explanation
OUTPUT SETUP (varies according to accessory)
The menu items and values vary according to which accessory is installed.
IO submenu
Items in the I/O (input/output) submenu affect the communication between the printer and the computer.
The EIO (enhanced input/output) submenu appears only when an enhanced input/output (EIO) device, such as an HP Jetdirect print server, is installed in an EIO slot on the printer. The items in the menu depend on the particular accessory installed. If the printer contains an HP Jetdirect print server EIO card, it is possible to configure basic networking parameters by using the EIO menu. These and other parameters can also be configured through HP Web Jetadmin or other network configuration tools (such as Telnet or the embedded Web server).
The following table lists the settings and possible values.
Item
Values
Explanation
I/O Timeout submenu
I/O TIMEOUT=15
5 to 300
Select the input/output (I/O) timeout period in seconds. (The I/O timeout refers to the time, measured in seconds, that the printer waits before ending a print job.)
Use this setting to adjust the timeout for the best performance. If data from other ports appears in the middle of a print job, increase the timeout value.
Parallel Input submenu
HIGH SPEED
YES
NO
The printer accepts faster parallel communications that are used for connections with newer computers.
ADVANCED FUNCTIONS=ON
ON
OFF
Turn the bidirectional parallel communication on or off. The default is set for a bidirectional parallel port (IEEE-1284). This setting allows the printer to send status readback messages to the computer. (Turning the parallel advanced functions on might slow language switching.)
EIO submenu
TCP/IP
ENABLE
|HOST NAME
CONFIG METHOD
Use ENABLE to select whether the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol is enabled (ON) or disabled (OFF).
HOST NAME is an alphanumeric string, up to 32 characters, used to identify the device. This name is listed on the HP Jetdirect page. The default host name is NPIxxxxxx, where xxxxxx is the last six digits of the local area network (LAN) hardware Media Access Control (MAC) address.
Use the CONFIG METHOD submenu to select whether the TCP/IP configuration parameters are set automatically from a network server using any of these methods:
  • BOOTP (Bootstrap Protocol).
  • DHCP (Dynamic Host Configuration Protocol). If selected, and if a DHCP lease exists, the DHCP RELEASE and DHCP RENEW menus are available to set lease options.
  • Provides access to parameters that can be manually configured at the printer control panel. If selected, the MANUAL SETTINGS menu is available to configure the parameters.
ATALK
ENABLE
(Ethernet and Fast Ethernet only) Use this item to select whether the AppleTalk protocol is enabled (ON) or disabled (OFF).
DLC/LLC
ENABLE
Use this item to select whether the Data Link Control/Logical Link Control (DLC/LLC) protocol stack is enabled (ON) or disabled (OFF).
SECURE WEB
HTTPS REQUIRED
HTTPS OPTIONAL
For configuration management, specify whether the embedded Web server will accept communications using HyperText Transfer Protocol Secure (HTTPS) only, or both (HyperText Transfer Protocol (HTTP) and HTTPS.
  • HTTPS REQUIRED (default): For secure, encrypted communications, only HTTPS access is accepted. The print server will appear as a secure site.
  • HTTPS OPTIONAL: Access using either HTTP or HTTPS is permitted.
RESET SECURITY
NO
YES
Specify whether the current security settings on the print server will be saved or reset to factory defaults.
  • NO (default): The current security settings are maintained.
  • YES: Security settings are reset to factory defaults.
IPX/SPX
ENABLE
FRAME TYPE
SOURCE ROUTING
Use the ENABLE submenu to select whether the Internetwork Packet Exchange/Sequenced Packet Exchange (IPX/SPX) protocol is enabled (ON) or disabled (OFF).
Use FRAME TYPE to select the frame type setting for a network. The frame submenu includes these values:
  • AUTO (default): Automatically sets and limits the frame type to the first one detected.
  • EN_8023, EN_II, EN_8022, and EN_SNAP: Frame type selections for Ethernet networks.
  • TR_8022,TR_SNAP: Frame type selections for Token Ring networks.
The SOURCE ROUTING submenu is for a Token Ring network only. Use it to specify the NetWare Token Ring Source Routing parameter from the following options:
  • AUTO (default): The type of source routing that is required on the network is automatically sensed.
  • OFF: All packets are sent without source routing, and only packets from the same ring are received.
  • ALL ROUTES and SINGLE ROUTES: All packets are sent with source routing (broadcasts and when the route is unknown).
LINK SPEED
AUTO
10T HALF
10T FULL
100T HALF
100T FULL
(10/100Base-TX print servers only) Use this item to select the network link speed and communication mode for the 10/100Base-TX print server. For proper communications, the HP Jetdirect settings must match the network.
  • AUTO (default): The print server will automatically configure itself to match the network link speed and communication mode. If it fails, 100TX HALF is set.
  • 10T HALF: 10 megabits per second (Mbps), half-duplex operation.
  • 10T FULL: 10 Mbps, full-duplex operation.
  • 100T HALF: 100 Mbps, half-duplex operation
  • 100T FULL: 100 Mbps, full-duplex operation
Resets submenu
Use this menu with caution. Buffered page data or printer configuration settings can be lost when these items are selected. Reset the printer only under the following circumstances:
  • The printer default settings need to be restored.
  • Communication between the printer and computer has been interrupted.
  • There are problems with a port.
The items in the Resets submenu clear all memory in the printer, while Cancel Job clears only the current job.
The following table lists the settings and possible values.
Item
Explanation
RESTORE FACTORY SETTINGS
This item restores most of the factory (default) settings. This item also clears the input buffer for the active I/O.
Resetting memory during a print job can result in data loss.
This item does not affect network settings that are stored on the HP Jetdirect print server (if installed).
POWERSAVE
Use this item to turn POWERSAVE ON and OFF. If POWERSAVE is OFF, the printer never enters PowerSave mode, and no asterisk appears next to any item when the POWERSAVE TIME menu item is used. The default value for POWERSAVE is ON.
RESET SUPPLIES
Notifies the printer that a new supply kit has been installed. Only supplies that the printer cannot detect appear.
Diagnostics menu
Use this submenu to isolate parts, and to troubleshoot jam and print-quality issues.
The following table lists the settings and possible values.
Item
Values
Explanation
PRINT EVENT LOG
Use this item to generate a localized last in, first out (LIFO) list of the 50 most recent entries in the error log. The printed event log shows error number, page count, error code, and description or personality.
SHOW EVENT LOG
Use this item to scroll through the contents of the event log at the control panel, and to show the 50 most recent events. Use (Up button) and (Down button) to scroll through the event-log contents.
PQ TROUBLESHOOTING
Use this item to print eight pages to help identify print-quality problems. The eight pages consist of two pages of instructions, one page for each color (cyan, magenta, yellow, and black), one demo page, and one configuration page.
DISABLE CARTRIDGE CHECK
Use this item to isolate defective cartridges by removing specific cartridges, then printing internal pages or a print job using the remaining cartridges.
PAPER PATH TEST
SOURCE
DESTINATION
DUPLEX
COPIES
SENSORS
Use this item to generate a test page that is useful for troubleshooting the printer’s paper-handling features. Define the test by selecting one of the options, then select PRINT TEST PAGE to perform the test.
SENSOR TEST
A TO P
0 OR 1
Use this item to manually test paper-path sensors and switches for correct operation. The sensor test covers five areas: paper path, trays, doors, environment, and toner density.
COMPONENT TEST
TRANSFER
MOTORS
BELT ONLY
DEVELOPER
MOTORS
CARTRIDGE
MOTORS
YELLOW LASER
SCANNER
MAGENTA LASER
SCANNER
CYAN LASER
SCANNER
BLACK LASER
SCANNER
FUSER MOTOR
TRAY PICKUP
PREREGISTRATION
REGISTRATION
FACE UP SOLENOID
Component tests exercise individual parts independently to help isolate noise, leaks, or other issues. The results of the test depend on observation of the printer during the test to determine the source of the problem.
When one of the components is selected for testing, the printer goes offline and runs the test based on the REPEAT value. Depending on the component that has been selected, a prompt might appear to remove parts from the printer. If the correct parts are not or the Cancel Job button is pressed, the display returns to the Diagnostics menu. When the test is complete, the control panel also returns to the Diagnostics menu.
PRINT/STOP TEST
STOP TIME=0 MILLISECONDS
Use this item to isolate faults by stopping the printer in the middle of a print cycle to observe at what point in the process the image degrades. The range is 0 to 60,000 milliseconds, in increments of 10.
COLOR BAND TEST
PRINT TEST PAGE COPIES
Use this item to identify arcing in the high-voltage power supplies. The test includes printing a bar pattern that contains specific colors. The Color Band Test page should be printed on 11 by 17 or A3 paper, if available. If not, letter or A4 paper should be used.
Evidence of arcing might not appear until a series of pages has been printed. Use the COPIES option to control how many copies of the internal page to print. The range is 1 to 30.
Setting print modes
 caution:
This section is intended for advanced users only. Improperly setting print modes can damage the printer.
Selecting a media type in effect is instructing the printer to use a group of printer settings (such as fuser temperature, print speed, and color table) to create the best possible print quality. This group of settings is known as a mode or print mode, and a different print mode is associated with each media type. These associations are set at the factory, but it is possible to associate a media type with a different print mode.
Type
Default print mode
Description
When to use
Available for all types.
AUTO SENSE MODE
Optimized for the media that is detected. If a transparency is detected, printing does not stop, and the correct printing attributes are used for the job.
If transparencies are not frequently used in the printer.
Available for all types.
AUTO SENSE OFF
Prints on whatever media are in the tray (if a transparency is detected, printing stops and the message UNEXPECTED TYPE IN TRAY X appears).
If transparencies are frequently used in the printer. This mode minimizes the occurrence of unintentional printing on transparencies.
LIGHT
LIGHT MODE
Optimized for light media. Under normal conditions
Under normal conditions.
PLAIN
PLAIN MODE
Optimized for plain media.
Under normal conditions.
HEAVY
HEAVY MODE
Optimized for heavy media.
Under normal conditions.
CARDSTOCK
CARDSTOCK MODE
Optimized for card stock.
Under normal conditions.
TRNSPARENCY
TRNSPARENCY MODE
Optimized for transparencies.
Under normal conditions.
ENVELOPE
ENVELOPE MODE
Optimized for envelopes.
Under normal conditions.
LABEL
LABEL MODE
Optimized for labels.
Under normal conditions.
GLOSSY
GLOSSY MODE
Optimized for glossy media (75 to 105 g/m2 [20- to 28-lb bond]).
Under normal conditions.
HP HEAVY GLOSSY
HP HEAVY GLOSSY MODE
Optimized for heavy glossy HP media (105 to 163 g/m2 [28- to 43-lb bond]).
Under normal conditions.
NON HP HEAVY GLOSSY
NON HP HEAVY GLOSSY MODE
Optimized for heavy glossy non-HP media (105 to 163 g/m2 [28- to 43-lb bond]).
Under normal conditions.
TOUGH PAPER
TOUGH PAPER MODE
Optimized for glossy film media.
Under normal conditions.
Not associated with a type by default.
BEST GLOSS MODE
Slows printing in order to maintain a higher fuser temperature.
If there are changes in print quality when using glossy media, associate the GLOSSY type with this print mode.
Not associated with a type by default.
BEST HP GLOSS MODE
Slows printing in order to maintain a higher fuser temperature.
If there are changes in print quality when using HP heavy glossy media, associate the HP HEAVY GLOSSY type with this print mode.
Not associated with a type by default.
BEST NON HP GLOSS MODE
Slows printing in order to maintain a higher fuser temperature.
If there are changes in print quality when using non-HP heavy glossy media, associate the NON HP HEAVY GLOSSY type with this print mode.
Not associated with a type by default.
BEST TOUGH PAPER MODE
Slows printing in order to maintain a higher fuser temperature.
If there are changes in print quality when using tough paper, associate the TOUGH PAPER type with this print mode.
Not associated with a type by default.
TONER MODE
Uses less toner in order to reduce toner scatter.
If rough media or poor-quality media are being used, and toner scatter appears on print jobs, associate the media type with this mode.
Not associated with a type by default.
BLISTERS MODE
Slows printing in order to maintain a higher fuser temperature.
Use with plain media only. If there are changes in print quality when using plain media, associate the PLAIN type with this print mode.
Not associated with a type by default.
RESTORE MODES
Resets all of the print modes to the factory defaults.
To reset all of the print modes to the factory defaults.
Optimizing the printer
 caution:
This section is intended for advanced users only. Improperly setting optimize values can damage the printer.
Settings in the Optimize menu are applied to all printing, regardless of which media type is selected. These settings are adjustments based on conditions (such as extremely high humidity) that might adversely affect all media types. All optimize values can be set to ON or OFF. By default, all Optimize values are set to OFF.
The following table explains the optimize values.
Settings
Description
When to use
TRANSFER UP 1
Increases the transfer current one level for better toner adhesion
  • If all of the media used in the printer is rough or poor-quality
  • If all of the media used in the printer has toner scatter
  • If the media is used in a high humidity environment (above 80% relative humidity)
TRANSFER UP 2
Increases the transfer current two levels for better toner adhesion
  • If all of the media used in the printer is rough or poor-quality
  • If all of the media used in the printer has toner scatter
  • If the media is used in a high humidity environment (above 80% relative humidity)
  • If the optimize value TRANSFER UP 1 did not solve the print-quality problem
TRANSFER DOWN 1
Decreases the transfer current one level for better toner adhesion
  • If the media is used in a low-humidity environment (less than 10% relative humidity)
TRANSFER DOWN 2
Decreases the transfer current two levels for better toner adhesion
  • If the media is used in a low-humidity environment (less than 10% relative humidity)
  • If the optimize value TRANSFER DOWN 1 did not solve the print-quality problem
LEADING EDGE UP
Adjusts how the media is guided past the image transfer belt
  • If the leading edge of all of the media used in the printer has toner scatter
LEADING EDGE DOWN A
Adjusts how the media is guided past the image transfer belt
  • If the leading edge of all of the media used in the printer has toner missing
RESTORE OPTIMIZE
Sets all of the optimize values to OFF
  • To set all of the optimize values to OFF

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