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HP LaserJet 1000, 1200,1300, and 3300mfp Series Products - Paper Feed Issues in the Input or Manual-feed Paper Tray

Issue:
When printing or copying, paper will not pick up or feed into the HP LaserJet 1000, 1200 or 1300 series product causing paper jams or wrinkled output. Symptoms are as follows:
  • The pickup roller will spin and try to pick paper.
  • The paper will partially feed into the product accompanied by a crackling, crunching noise then jamming.
  • The paper may feed all the way through the paper path accompanied by a crackling, crunching noise. The output will be skewed and wrinkled.
Solution
Reposition the black Mylar light shields back into the proper position.
  1. Unplug the power cord from the product.
  2. Remove the paper and paper input tray.
  3. Slide hands, palms side up, into the paper input tray cavity (see Figure 1) until the fingertips reach the end of the cavity.
    Figure : Paper input tray cavity
  4. Bend fingers up to push the black Mylar light shields back into place. The proper position of the black Mylar light shield will be flat.
  5. Reconnect the power cord.
  6. Print a self-test/configuration page to verify product is functioning correctly.
Cause
There are two black Mylar light shields approximately 3.5 inches long, in the pickup assembly area of the product. They are located on both sides of the pickup roller under the pickup roller rod. One or both of these black Mylar shields can be tucked under, or partially bent when removing a paper jam from the paper input tray slot.
For additional information please see the following links:
  • CLICK HERE to view the document titled HP LaserJet 1150 and 1300 Series Printers - Paper Feed Issue
  • CLICK HERE to view the document titled HP LaserJet 1150 and 1300 Series Printers - Understanding and Using Manual Feed
  • CLICK HERE to view the document titled HP LaserJet 3300mfp Series Products - Troubleshooting Paper Handling (Jams and Skews) Issues

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