When installing new printer drivers in the Printers folder, Microsoft (R) Windows names the printer icon after the name of the printer driver installed. Windows requires that each printer in the Printers folder have a unique name. Therefore, when installing a new printer driver whose name is the same as an existing driver, Windows adds the words "(Copy 2)" to the printer name. This process is described in the following sections.
note:Whenever the new and old driver names are the same, and Replace Existing Driver is selected during the installation, the new HP printer driver replaces the existing driver. Any printer that was set to use the old driver is now set to use the new driver. If Keep Existing Driver is selected, the new driver will not be installed although the installation process appears to continue.
To view any available driver/software updates for your HP product, CLICK HERE to go to the Software & Driver Downloads web page. Under Select a task and enter a product name/number:, click Download drivers and software (and firmware) then enter your product name or model number and click on the arrow to the right of the search box to view any available driver/software updates for your product. To view and download them, click on your operating system. Note that these updates are product and operating system specific. Also, they may not be available for all operating systems.