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    Fraudulent Callers - protect yourself and report it​

    Learn what to do if you are contacted by fraudulent callers posing as HP representatives. This could be a scam; do not provide any personal information.

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HP Jornada 560 Series PDA - Unable to Use Infrared Transfer Between Windows-powered Devices

Issue
The HP Jornada 560 series PDA is unable to transfer files via infrared to another Windows CE powered device (not Palm).
Solution
Try the following:
  • Transfer only one file, or no more than 25 contact cards, at a time.
  • Position the infrared ports so that they line up and are less than 1 meter (3 feet) but more than 5 cm (2 inches) apart.
  • Make sure nothing is between the two infrared ports.
  • Adjust the room lighting. Some types of light interfere with infrared communication. Try moving to a different location or turning off some lights.

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Country: Flag United States

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