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HP Jornada - Internal Error 2343 in Microsoft Outlook

Issue
When Microsoft (R) Outlook 2000 is installed on a desktop PC, the following error message displays:
Internal Error 2343: Please contact product support for assistance.
The initial error message is followed by the following error message:
Installation ended prematurely because of an error.
Solution
Microsoft has documented the solution to this issue as Microsoft Knowledgebase article Q234435 and Microsoft Knowledgebase article Q228668.
 note:
One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside of the HP Web site.
Summary
This behavior can occur for the following reasons:
  • Lotus Notes was uninstalled. When Lotus Notes was removed, the uninstall program did not remove certain entries in the Windows registry and the Win.ini file.
  • Lotus Notes is still installed but there are incorrect entries for Lotus Notes in the Windows registry or the Win.ini file.
This problem only occurs if Lotus Notes was removed or if Lotus Notes was not installed correctly. Outlook 2000 installs successfully if the system has an intact installation of Lotus Notes that is correctly installed.

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