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HP Jornada 500 Series - No Response When Pressing the Power Button

Issue:
The unit does not respond when the POWER button is pressed.
Solution
See the following:
  1. Attach the device to AC power and press the POWER button. If the Jornada turns on, skip the remaining steps and charge the battery. To charge the main battery, connect the PDA to AC power. The LED/Notification button on top of the PDA will turn amber when the device is charging and green when charging is complete.
  2. Perform a soft reset on the Jornada while it is attached to AC power and the battery is charging. If the Jornada turns on, skip the remaining steps and charge the battery. To charge the main battery, connect the PDA to AC power. The LED/Notification button on top of the PDA will turn amber when the device is charging and green when charging is complete.
  3. If the previous steps did not resolve the issue, perform a hard reset and reattach the AC adapter before turning the Jornada back on.
     caution:
    Performing a hard reset erases all user-entered information from the device.
  4. If the Jornada still will not turn on after completing Solution 1 and Solution 2, contact HP Customer Care to discuss having the unit sent in for repair.

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