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HP Jornada 820/420 Series Handheld PC - Warranty Statement
Limited One-Year Warranty
The HP Jornada H/PC (models 820, 820e, 420 and 428) come with a limited one-year warranty.
What is covered
Your HP Jornada H/PC (except for the coin-cell backup batteries, or damage caused by this battery) and accessories are warranted by Hewlett-Packard against defects in materials and workmanship for one year from the date of original purchase. If you sell your unit or give it as a gift, the warranty is automatically transferred to the new owner and remains in effect for the original one-year period beginning at the time of purchase. During the warranty period, we will repair or, at our option, replace at no charge a product that proves to be defective, provided you return the product, shipping prepaid*, to a Hewlett-Packard service center. (Replacement may be made with a new or reconditioned device, or with a newer model of equal or better functionality.)
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state, province to province, or country to country.
note:In the United States of America, this product is sold with Express Pickup & Deliver (EPUD) base warranty. This means that during the warranty period, HP will arrange to pick up your defective and return the repaired unit at its expense. For the latest service and support information, please click here to visit our Web site.BEFORE YOU RETURN ANY PRODUCT FOR SERVICE, IT IS IMPORTANT THAT YOU CONTACT OUR TECHNICAL SUPPORT PHONE LINE. The phone numbers can be found in the same Web site.
What is not covered
Backup batteries, and damage caused by the battery, are not covered by the Hewlett-Packard warranty. Check with the battery manufacturer about battery and battery leakage.
This warranty does not apply if the product has been damaged by accident or misuse, or as the result of service or modification by other than an authorized Hewlett-Packard service center.
No other express warranty is given. The repair or replacement of a product is your exclusive remedy. ANY OTHER IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS IS LIMITED TO THE ONE-YEAR DURATION OF THIS WRITTEN WARRANTY. Some states, provinces, or countries do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. IN NO EVENT SHALL HEWLETT-PACKARD COMPANY BE LIABLE FOR CONSEQUENTIAL DAMAGES. Some states, provinces, or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Products are sold on the basis of specifications applicable at the time of manufacture. Hewlett-Packard shall have no obligation to modify or update products, once sold.
Consumer transactions in Australia, New Zealand, and the United Kingdom
The preceding disclaimers and limitations shall not apply to consumer transactions in Australia, New Zealand and the United Kingdom, and shall not affect the statutory rights of consumers.
For consumers in Australia
The above warranty terms and any other warranty statement enclosed with this product, except to the extent lawfully permitted, do not exclude, restrict, or modify and are in addition to the statutory rights implied by the Trade Practices Act 1974 or any corresponding State or territory legislation applicable to the sale of this product to you. If you have any queries about your rights, contact the Hewlett-Packard Customer Care Center at 61-3-88778000.
For consumers in New Zealand
The above warranty terms or any other warranty statement enclosed with this product, except to the extent lawfully permitted, do not exclude, restrict or modify and are in addition to the statutory rights implied by the Consumer Guarantees Act 1993 applicable to the sale of this product to you. If you have any queries about your rights contact the Hewlett-Packard End User Support line at 0800-733547.
Year 2000 Warranty
Subject to all of the terms and limitations of the HP Limited Warranty Statement provided with this HP Product, HP warrants that this HP product will be able to accurately process date data (including, but not limited to, calculating, comparing, and sequencing) from, into, and between the twentieth and twenty-first centuries, and the year 1999 and 2000, including leap year calculations, when used in accordance with the Product documentation provided by HP (including any instructions for installing patches or up-
grades), provided that all other products (e.g. hardware, software, firmware) used in combination with such HP product(s) properly exchange date data. The duration of the Year 2000 warranty extends through January 31, 2001.
HP makes no representation or warranty respecting the accuracy or reliability of information about non–HP products. Such information is provided by the manufacturers of those products, and customers are urged to contact the manufacturer directly to verify Year 2000 readiness.
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Country: United States