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HP Palmtop 300LX and 600 Series LX PCs - Connecting to the Internet with an HP Palmtop PC

Issue:
Connecting to the Internet using an HP 300LX or 600 LX Series Palmtop PC.
Solution
To connect to the Internet, follow the instructions below:
Acquire a PC Card Modem
If necessary, acquire a PC Card modem, preferably one that is recommended by HP. A list of recommended peripherals is available in the ReadMe file on the HP CD-ROM included with the product. An up-to-date list of modems is also available on the HP Web site at:
http://www.hp.com/handheld/palmtops/product_info/3rdparty.html
A list of PC Card Modems as of the date of this document is as follows:
  • Motorola Montana 33.6
  • Megahertz XJ4288
  • Megahertz XJ2288
  • Nokia DTP-2H GSM DataCard (Use 9600 baud for fax and data only)
  • Motorola Montana Lite 33.6
  • COM One 33.6 (Do not use at baud rates below 4800)
 note:
Because most PC Card modems require significant power to operate, use an AC adapter whenever a modem is used with the HP 300LX Series Palmtop PC.
Obtain information from the Internet Service Provider (ISP)
 note:
The ISP may not be familiar with the Windows CE operating system. However, the steps to set up Internet access are quite similar to that of Windows 95. The ISP may have written a program for Windows 95 that automatically sets up all the parameters listed below, but this will not work on Windows CE. You will need to set these up manually.
Make sure that the ISP server supports the Point-to-Point Protocol (PPP). The older SLIP protocol is not supported by Windows CE. Online services that use proprietary interfaces are not supported by Windows CE. You should contact the service provider to ask for a Windows CE version of its software.
Obtain the following information from the ISP:
  • User name
  • Password
  • IP address (if ISP does not allocate one automatically)
  • DNS server addresses (if ISP does not allocate these automatically)
  • Local telephone number of ISP modem
  • ISP authentication method
Although Windows CE supports automatic authentication for most ISPs, certain ISPs may require you to choose the "Bring up terminal window after dialing" box.
To bring up the terminal window after dialing, follow the steps below:
  1. From the Start menu, select Programs; then double-click the Communication folder. Double-click to open the Remote Networking folder.
  2. Highlight the appropriate connection icon created on the Remote Networking panel.
  3. From the File menu, select Properties; then select Configure.
  4. Check off the "Bring up terminal window after dialing" box.
If you will be using e-mail, it will require the following information:
  • POP server name
  • SMTP server name -- in most cases this will be identical to the POP server name
  • POP Mailbox user name
  • POP Mailbox password
If you intend to use the World Wide Web, it will require the following information:
  • World Wide Web Proxy server name
  • World Wide Web Proxy server port address (normally 8080 or 8088)
Set Up Dialing Locations
To set up dialing locations, you will need the following information:
  • Country code (for example, 1 for US, 65 for Singapore, etc.)
  • Area code (certain countries, such as Singapore and Hong Kong, may not have area codes)
  • Any numbers that need to be dialed to access an external line
Configure the HP 300LX Series Palmtop PC
 note:
Most modems will not work with digital telephone lines connected to a private exchange in the workplace. Generally, a telephone line that works with a fax machine will work with an HP 300LX Series Palmtop PC. Note also that digital phone lines may cause damage to a modem.
You may wish to set up several dialing locations if the numbers that need to be dialed to access an external line, or dial a long distance number, can change. For example, at work you may need to dial a 9 to access an external line.
  1. To set up dialing locations, follow the steps below:
    1. From the Start menu, select Settings; then double-click the Communications folder.
    2. Select the dialing tab.
    3. Select the home or work dialing location as appropriate. You may also create new dialing connections by selecting the "New" button if they have different locations, with different access numbers, from which to dial up to the ISP.
    4. Enter the local area code. Leave this blank if the location has no local area code.
    5. Enter the country code (for example, 1 for US, 65 for Singapore).
    6. Select the edit button to edit the dialing patterns for local, long distance and international calls. Dialing patterns allow you to specify how calls will be dialed, depending on your area and country codes. Each dialing location (for example, Work and Home) can have a different set of dialing patterns.
    7. The local dialing pattern is used when the country code and area code of the number dialed matches the country code and area code of the dialing location. Normally, it should be set to "G", or if a number is needed to access an external line, type that number, followed by a comma, followed by "G" (for example, "9,G"). The comma instructs the modem to pause after dialing the "9."
    8. The long distance dialing pattern is only used for countries that have area codes. For countries without area codes, such as Singapore and Hong Kong, it should be set identical to the Local dialing pattern. For countries where the area codes are prefixed with a zero that is not used when a number is called internationally, the long distance dialing pattern should look like "0FG" or "9,0FG", as per the local example. (Area codes should be entered without zeros.)
    9. For international calls, the dialing pattern should include the international access code (for example, 005 in Singapore), followed by a comma, and then EFG. This indicates that the international access code should be dialed, and then after a pause, the country code, area code, and local number (for example, "005,EFG" or "9,005,EFG").
    10. When finished, select OK to leave the dialing patterns and communications windows.
      Examples of dialing patterns are listed below:
      Country Local Long Distance International
      • Singapore G G 005,EFG
      • Malaysia G 0FG 001,EFG
      • US(1) G 1FG 011,EFG
      • France(1) 0G 0G 00,EFG
      • France(2) 0FG 0FG 00,EFG
      • UK G 0FG 00,EFG
        US(1): If you need to dial a phone number that is in your area code, but still requires a "1" and the area code (long distance) to dial it, you should check the "Use country code and area code" box when the "Make a New Connection" is used.
        France(1): You should use this dialing pattern if you have put in the entire telephone number (without the leading 0) in the telephone number field, and left the area code field blank.
        France(2): You should use this dialing pattern if you have put the one-digit area code (without the leading 0) in the area code field, and the 8-digit number in the phone number field.
  2. To change a Dial-Up Connection that already has been made, follow the steps below:
    1. Select Start and Programs.
    2. Double-click Communications and Remote Networking.
    3. Highlight the connection to be changed.
    4. Select File and Properties.
    5. Select the box next to "Use country code and area code."
  3. To set up manual dialing, follow the steps below:
    You need to use a dialing string that has more than 32 characters (for example, when using a calling card) or if the dialing string contains special characters and commands that you will need to dial manually to make the modem connection. Perform the following steps:
    1. Select Start, Programs, and double-click the Communications folder.
    2. Double-click the Remote Networking folder; then highlight the connection wanted to set up for manual dialing.
    3. Select File; then select the Properties button on the toolbar.
    4. Select Configure and Manual Dial (user supplies dial strings).
    5. Select OK, and then select OK again.
    6. Connect the modem, double-click the icon for the connection, and select Connect.
    7. In the window, type the entire dialing string, including the special characters, commands, pauses, etc., followed by the telephone number of the ISP. When finished, type ENTER.
    8. Log-in according to the requirements of the ISP and select OK. In a few seconds, a status message will appear to indicate that the connection has been established.
  4. To set up Remote Networking, follow the steps below:
    1. Turn the unit off and attach the AC adapter.
    2. Insert a PC-Card modem.
    3. Turn on the unit.
    4. Select Start and Programs.
    5. Double-click the communications folder and Remote Networking.
    6. Double-click Make New Connection.
    7. Type a name for the connection (for example, Name of ISP).
    8. Select Dial-Up connection.
    9. Select Next.
    10. Select a modem. The modem supplier should be listed on the drop-down menu next to the modem box. If it is not, cancel the operation, remove and reinsert the modem card, and try again.
    11. Unless advanced settings need to be configured for the ISP, or the ISP requires you to manually enter the user name and password, you normally will not need to configure the modem further. If the ISP does require you to enter user names and passwords manually, select configure, and select the box marked "Use terminal window after dialing."
    12. Enter the area code, if any (without a zero if it is not entered when dialing internationally), local number and country code. If you always want the country code and area code to be dialed (for example, when using a GSM mobile phone with a roaming service), check the "Use country code and area code" box.
    13. Select the TCP/IP Setting box.
    14. IP addresses identify computers on the Internet. They consist of four numbers in the range 0-255 separated by full stops (for example, 15.123.112.31). If the ISP automatically assigns IP addresses when you connect to your server, you will not need to enter an IP address. If not, select the Server-assigned IP address and enter the IP address the service provider has assigned.
    15. The "Use software compression" and "Use IP header compression" boxes should normally be left untouched. If you have a problem connecting, however, you might ask the ISP about these settings.
    16. If the ISP has supplied DNS server IP addresses, you need to enter them by selecting the server-assigned name server addresses box, and entering the Primary DNS and Secondary DNS settings. The ISP may only have one DNS server, however, in which case you should just use the Primary DNS setting.
    17. Select OK and Finish to end the process.
    18. To test the connection, double-click the new icon with the name you assigned to it.
    19. You will be prompted for the user name and password that the ISP has assigned. You can avoid reentering the password each time by selecting the Save Password box.
    20. Check that the dialing location in the right-hand box is correct and that the phone number listed is correct. Select connect. The modem should dial the number. If you encounter a problem, ensure the remote line is answering by dialing the number with a normal telephone.
Set Up Internet Mail
To set up Internet mail, follow the steps below:
  1. Double-click the Inbox icon on the desktop; select Compose and Options.
  2. Select the Services tab.
  3. Select Add and Internet Mail.
  4. Type a name for the mail service (for example, the ISP name).
  5. Select the name of the Remote Networking connection that is used to access this mail service (for example, the ISP name set up above).
  6. Enter the name of the POP server given by the ISP in the mail server setting.
  7. Enter the POP mailbox user name in the User ID setting.
  8. Enter the POP mailbox password in the Password setting. Select the Remember password box to avoid having to reenter the password at every log-on.
  9. If the SMTP server name is different to the POP server name, you should enter it in the "Host for sending messages if different from mail host" setting.
  10. Select Finished.
  11. You can connect to the mail server by selecting Service and Connect.
Set Up Internet Access (if the ISP uses a WWW Proxy Server)
To set up Internet access, follow the steps below:
  1. Double-click Pocket Internet Explorer on the HP 300LX Series Palmtop PC.
  2. Select View, Options, and the Proxy Server tab.
  3. Enter the proxy server's name and port.

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