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    Need help after upgrading to Windows 10?

    Here are solutions to common problems seen after upgrading.

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HP PCs - Updating Drivers and Software with Windows Update (Windows 7, Vista, XP)

This document applies to HP and Compaq computers with Windows 7, Vista, XP and an Internet connection.
About Windows Update
Windows Update is a feature inside Windows you can use to get the latest software and driver updates from Microsoft. HP recommends that Windows Update be used on a regular basis. Microsoft, Hewlett-Packard, and other hardware and software manufacturers diligently pursue fixes and enhancements for their products. Many, including Hewlett-Packard, use the Windows Update tool to distribute their updates. While it is very important to use Windows Update to keep your computer up to date, Windows Update is not a total update solution. In addition to using Windows Update, you should also use HP Support Assistant or HP's support website to get the latest software and driver updates from HP.
Here are some examples of issues that Windows Update can solve:
  • Security vulnerabilities where the computer can be subjected to malicious attacks.
  • Music problems when recording in Windows Media Player.
  • Cannot establish a Remote Assistance connection.
  • Error SSDPSRV.EXE caused an invalid page fault in module MSVCRT.DLL at 0197...
Here are examples when you would not use Windows Update:
  • Drivers for Non-HP printer or devices that attach to the computer: Check the manufacturer's Web site.
  • HP printer drivers: Go to the HP Software Download page and enter the model name of your HP printer. For non-HP printers.
  • Updates to HP software: Go to the HP Software Download page and enter the model name of your computer.
  • BIOS updates: Go to the HP Software Download page and enter the model name of your computer.
To manage the update process, Windows Update provides options that give you control over how you are notified about updates, as well as the ability to review and approve updates before they are downloaded or installed. At any time, you can also proactively check for, and install any available updates using the Windows Update control panel. You can scan for updates, review details about each one, access your updating history, and manage your updating preferences.
Using Windows Update
Select the following section that is applicable for your computer's operating system to use Windows Update.

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